Kristoher B.
Never going back
I was approached about a situation that was blown out of proportion. I feel unwelcome now and I will never return.
Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.
Dutch Bros Coffee (dutchbros.com) has 108 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 49 reviews with 1 star · Clear filters
Kristoher B.
I was approached about a situation that was blown out of proportion. I feel unwelcome now and I will never return.
Consumer
So we just left DB. We ordered elevtric berry sodas. They have always been blue. When we got them they were green! I asked if they changed the color and she ignored me. Said to have a nice day so i figured the color was just changed. They ended up putting in way too much lime! We went back and they changed them out but the entire cup was just ice!!! Way to be professional DB!👎 NEVER going to Chinden location in Garden city AGAIN!!
Victoria F.
Went Dutch Bros in Las Vegas : 6410 S Rainbow BLVD. 12/31/2024 Las Vegas, NV 89113 today went twice . The first time the guy taking my order was very nice. The chicks in the window were rude not happy workin at all. between (1-3) Went back thru because my Sugar free golden eagle taste like milk w/ice. The chicks inside were rude remade my drink and tasted the same horrible service. This location has disappointed me more than once. Always rude and never make my drink right. I work close by . Never goin back to this location.
Cindy L.
Do you guys remember when Dutch Bros first opened how friendly the staff was? Well that’s not the case anymore. DO NOT go to the one in Las Vegas on Rancho and Craig! They leave these kids to run a the show and what a disappointment it was. I will NEVER go there again! I tried calling corporate and of course no luck! Customer service sucks there and when you try to speak to a manger they give you another kid!!!
Beau Baruch G.
I would give these people a 0000 if I could. What a joke. I was behind the person at the pay window for 7 minutes and then I asked the girl what happened and she said that she was just talking to that person in the car in front of me! Really? I let her know that there was a line formed behind me completely filled up because she was talking to her friend in the car . she then said to me... have a nice day sir.. how freaking RUDE RUDE RUDE.. I also tried to call and never got through to anyone and at the local shop or the corporate level.. they know! they do not care to hear any more problems about customers service the high prices ect. these people SUCK!!
Julia C.
$10 drink for a Caramel green apple rebel iced drink. No Caramel. Attempted to buy Caramel syrup at grocery store but made it worse. First time I ended regretting buying a drink from them.
Brian Scott B.
What happened to this company ? You had such an outstanding belief system, then you stooped to the woke crowd. You hired a coffee-making person, Rachael Cullen, who with one sentence on social media has thrown your business under the bus. “2 inches away from the best day of our lives” is famous now, and NOT in a good way. In a hateful way ! Condoning the assassination of a former President of the United States CAN'T be good for business, I don't care what your political stance is ! Employees that are allowed to post repulsive, indignant socially unacceptable posts on social media have got to go, no two ways about it ! No repercussions equals no business. Terminate her and issue a statement or watch the value of your business sink. As an employer you have a responsibility for your employees actions as they are a direct reflection of your company !!
Jeff J.
Should hire better people with morals#Racheal Cullen ,wishing people dead on line,sad,still try the coffee just not from her.