Dutch Bros CoffeeReviews of dutchbros.com

I visit Dutch bros every other day today on my visit @ 10991 northwest Frwy. I mention to David that they were running really slow wasn't their normal. His response was there's another coffee shop down the street.

The Dutch bros on market the girl taking order out side We went there around 11:30 and the girl taking orders was really rude we went to get in line and she said that the black car in the parking spot was there first so we backed up and try to tell her to pull up so we could be in line and then while we were waiting another white car pulled up and park in a parking spot on the other side of them and then some people walked up and got behind the car and then she takes the black cars order and then goes to the white car and we tried to tell her hey we were here before that car and she changed it from saying your behind the back car to were last super rude and we saw who was parked there And we were just trying to get my daughter her birthday drink and we had a 20 dollar bill for a tip because we know it’s different doing a kids birthday and they just have to trust us so we wanted to show we were grateful for making her birthday special but we left and went to completely different coffee shop and gave them the $20 tip because they had a real line not saying oh the car that’s parked is the line and now we gonna do these other people that are in parking spots clearly after us. If we were supposed to park in a parking spot then we would’ve if she told us but we never knew that that was how the line worked. Worst experience. You guys just keep changing stuff and we’re sick of it. I know a lot of people think the same thing! Bentleys coffee is where it’s at regular line and super kind like how Dutch used to be.

I order from the new location on Gibson recently and regularly for my entire staff. Tonight, I had a 13-drink order that was placed online for pickup. I didn't mind the line I had to wait in, or the price I paid with tip. The customer service, however, was sub-par. My $85 dollar order was not to the standard of expectation and when I expressed my concern it was met with sacrarium and that was not appreciated. Upon return to by business it was determined that after all that a drink was missing from the order, so a return trip was made. When the drink was made and given to me the manager on duty not only responded in a rude fashion, but also had the audacity to respond with a question "you own a business around here don't you? Which one is it?" In an assumed attempt to retaliate in a negative manner. This is again, unacceptable in any compacity when offering customer service. This will absolutely be the last time we order from your establishment and will deal with your competitor down the street. I hope this can serve as a coaching moment on how to be better in the future.

If I could give zero reviews I would. I am so sick of this store getting my order wrong when you input it in your little computer and get it wrong when I get to the window and then give ME attitude like I did it. Specifically the store on Broadway/mlk. Your 'baristas'are over rated and rude especially at the rate you charge for drinks. Do better

Terrible service really rude disrespectful by Neveah I don’t know understand how somebody so rude can still hold a position in costumer service, always using foul language and always proceeds to never take my order, also handed my drinks really poorly and spilt in my car. In Yakima Washington

We ordered a perfect picture and a sugar free carmalizer they gave us 2 perfect picture my sister took back to the window and told them this isn't a carmalizer and they told her yes it was so then I had to get out and take it back up there and they were pissed because they had to remake what I wanted and the girls are very rude and that is the first time my sister had ever been to this Dutch Bros on Lacey Blvd in Hanford ca and she said they are rude. So I advise these girls need a lesson on customer service. And I go there everyday and that place is getting worse with attitude.

They got me the wrong drink I asked for blended was not blended it was iced and also I ask for cold form no cold form I got wimp cream this was the worst experience I have ever had

I would give Dutch Bros 000 stars.. But....... I Ordered an Americano with extra shot... Nothing was right.. Coffee tasted old and weak... As I sipped I noticed foreign substances floating in the cup.. So nasty... Worst coffee and experience ever... Will never buy again!!!!