Dutch VetReviews of dutch.com

Great vet easy to use

Dutch makes my life so much easier. It saves so much time. I have been a subscriber for years and will continue to be one for many more.

Quickly got appointment, Dr. Skelton was professional thorough and we look forward to any if future needs for our pets

Compassionate and quick, yet, thorough! Wonderful experience! Excellent provider! My pup will be so much better off for it :) Age is not a disease!

Service was ok from the vet. Everything else is whack. There are two main issues. First, marketing ran a promotion that wanted me to save other people money with a reduced membership for them, but nothing for me. Of course, I want to help people. In this economy though, any kind of nod towards me would be great. Second, I woke up to an email thanking me for my order. No heads up at all. I am sure I agreed to this 12 week resupply at some points, but an $85 auto charge without warning combined with a thank you is disingenuous. 2/5. Do not recommend.

Ok so 5 star1

I had an appointment on 10/15 for my sick dogs. Our regular vet had no openings that day so I gave this a shot. Appointment went fine. The after and the lying are the problem. At checkout for their antibiotics I was offered an option to pay $25 to overnight them to arrive 10/16, or, free shipping and it'll arrive Saturday 10/17. The vet told us we could transfer the prescriptions to a local pharmacy if we liked. So I looked into that, but Dutch's website says they charge $5 to transfer the prescription and it takes 2-3 days to process a transfer, which is crazy. That can easily be done same day. In fact, this particular prescription is filled by a regular human pharmacy, and anyone that's ever transferred a prescription from one pharmacy to another knows it takes about 10 minutes. You can do it while standing at the checkout in the pharmacy. But they charge these fees and create intentional roadblocks to force your hand into using their own pharmacy because no sane person will pay $5 and wait 2-3 days when they are telling you they'll do it for free in 2 days. So that's what I did. Imagine my surprise when they did not arrive today and I logged in to my account and it's not arriving for another week, Friday 10/23. I tried to reach out to support, but of course they have no support available on Saturdays or Sundays because everyone knows pets don't get sick on weekends (insert eye roll here). So I guess my dogs will just have to be sick an extra week. Like why blatantly lie about stuff like this. I 100% would not have made the choices I did had they been honest instead of flat out lying to ensure you don't transfer the prescription and use them instead so they can maximize profits while your pets wait a week plus to actually get the care they need. 0/10 will not use again.

I really appreciate the veterinarian! He’s easy to talk to, provides clear and easy-to-follow recommendations for my pets, and makes me feel comfortable asking questions. I also love using Dutch because it makes accessing quick, convenient veterinary care for my dog so much easier. It’s been a great experience!