John L.
Abusive purchase system
This abusive 'company' forces customers to buy refills at checkout. You cannot choose to buy a single product withouit refills. That's abusive and illegal. Do not suscribe to these felons
Response from Dutch VetApr 21, 2025
Hi there — we're really sorry to hear about your experience and appreciate you sharing your feedback. Just to clarify, Dutch is a subscription-based service, which includes ongoing access to licensed vets and treatment plans tailored for your pet. While some prescriptions may include refills for convenience and continuity of care, you’re never locked in — you can cancel your product subscriptions anytime directly from your account online. We’re here to support you and always aim to be transparent about how our service works. If you'd like help with your account or have any concerns, our support team would be happy to assist. 💙🐾



