Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet Reviews | Read Customer Reviews of dutch.com

Dutch Vet reviews

5,295 approved reviews, newest moderated first

Pamela C.
May 17, 2025
Friendly and professional
Friendly and professional
Response from Dutch VetMay 19, 2025
Thank you so much for sharing your experience!
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Trisha C.
May 16, 2025
Dr Amanda was great with Charlee
Dr Amanda was great! Polite, listened to us and explained all our options. With 9 dogs adopted from local shelter, we have some with anxiety and our dog Charlee is the worst, so getting him to the vet is impossible. This process was great, thanks!!
Response from Dutch VetMay 19, 2025
Thank you so much for your kind words! We’re so happy to hear that the vet was polite, attentive, and thorough in explaining your options. With nine wonderful shelter dogs, including Charlee, we understand how challenging vet visits can be, especially with anxiety. We're glad this process made things easier for you and your furry family. Thanks for trusting us to help care for your pups!
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Shannon E.
May 16, 2025
A ton of hidden fees & takes forever
A ton of hidden fees, and it takes forever to get the medicine your pet needs. I signed up thinking it would be faster and cheaper. That was completely false. Would NOT recommend!
Response from Dutch VetMay 19, 2025
We're really sorry to hear about your frustration and appreciate you sharing your experience. We understand how important it is to get your pet’s medication quickly and without unexpected costs. The medication was transferred as requested, and it looks like the delay was due to a mix-up with the name used at pickup—different from the one on the account. We're glad to hear it’s since been picked up and hope your pet is doing well. Please don’t hesitate to reach out if there’s anything else we can do to support you.
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A G.
May 16, 2025
Should have read the reviews first. They are EXACTLY as described
I had an appointment today at 7:50. I was waiting in the zoom room. The vet never came on, and charged me a no-show fee. I was interested in their price matching “promise”. You have to 1. Already have an appointment and PAY for the full price and 2 submit ridiculous amounts of documentation that MAY get them to “refund the difference”. Note that it does NOT say that on the online pharmacy before you pay for a subscription. Such scammers.
Response from Dutch VetMay 16, 2025
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and understand how frustrating this must have been. We’ve reached out here to get more information so we can investigate your account and look into what happened with your appointment and the no-show fee. Regarding our price match policy, we strive to be transparent and fair, and we appreciate your feedback. We understand your concerns and are reviewing the language on our online pharmacy to ensure it’s as clear as possible. Please know we take situations like this seriously and are committed to making things right. We hope to have the opportunity to speak with you directly and resolve this to your satisfaction.
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Jeffrey C.
May 15, 2025
Great service
Great service, fast and easy. The Vet was great!
Response from Dutch VetMay 16, 2025
We are so happy to hear that you had a positive experience with us. We appreciate your kind words about our service and the vet.
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Rhonda H.
May 15, 2025
How easy to care for Gidget was that
How easy to care for Gidget was that! Just moved and I needed to get her ears treated. 30 minutes later, done.
Response from Dutch VetMay 16, 2025
We're thrilled to hear about your positive experience! It's wonderful that you found the process so convenient and efficient. We strive to provide the best possible care for our furry friends, and we're glad you were happy with the service.
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Katie
May 15, 2025
Best alternative to in office visits
Easy, affordable care when you don't need an in person visits. I had a breakout of ear mites between 2 dogs and 3 kittens after bringing a stray inside. My usual Vet would've been 100s of dollars for an office visit for each individual pet plus meds. I found dutch and for a few visits all inclusive of $35 they were able to prescribe the same meds id get at my vet and just had them shipped to me. Huge savings. Highly recommend
Response from Dutch VetMay 16, 2025
Thank you so much for sharing your experience! We’re so glad we could help you get affordable, effective care for your pets—especially in a situation like that. It’s great to hear Dutch was able to save you time and money while getting your pets the treatment they needed. We really appreciate the recommendation!
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jennifer M.
May 15, 2025
Quick, informative and stress-free
I had a quick, helpful and very informative video call to get my dog (Sulu) back on flea and tick medication. The end result was the meds we need and a happy Sulu! She wasn't stressed at all by the quick phone call.
Response from Dutch VetMay 16, 2025
Thank you for the kind words! We’re so happy to hear that Sulu had a stress-free experience and is back on her flea and tick medication. That’s exactly what we aim for—quick, helpful care that keeps pets happy and healthy. Give Sulu some extra pets from us!
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