Joel M.
My experience started off rocky
My experience started off rocky. The day before my appointment, I had two no-shows from the same vet—one at 10:40 am and another at 3:40 pm. I double-checked all the apps, confirmed with customer service that I was set up correctly, and still nothing. It was frustrating and I began to question whether I had wasted $87 for the year, especially with four dogs to care for. (I found out later the vet was in a car accident.) But I decided to give the service one more chance. I booked another appointment for 11:40, and this time I met Dr. Chestnut. She greeted me warmly, was professional and caring, and asked thoughtful questions about my Yorkie Sophie’s irritated skin. Within about 10 minutes, she had a clear treatment plan ready, and the medications were already ordered and on the way. As a lifelong pet owner with four dogs, this gave me real peace of mind. Dr. Chestnut clearly loves what she does, and I could feel her dedication to helping. After a rough start, I’m glad I stayed with the service—it just makes sense.
Response from Dutch VetSep 8, 2025
We regret the initial scheduling issues and are so glad you gave us another chance. We appreciate you sharing your experience with the vet and Sophie's treatment. It's great to know you felt at peace with the service.



