Dutch VetReviews of dutch.com

Great customer service and easy quick appointments.

Your site is horrible, the pharmacy shows my pets meds approved, but there's not an order button. The site is ridiculously difficult. I think I am not going to renew.

On Time and both times helped a lot

Awesome service!!!!! Just remember Dutch is only for services that you can do via Zoom. Don’t think that the vet can come through the phone and operate. 😊 If you can remember that, it’s a wonderful service for the cost!!!! Love our vet!!!! ❤️❤️❤️

Caring lovable doctors very nice and straightforward about your dog condition.

Was fast getting appointments listened to all my concerns about my Pomeranian and looked at her an knew her past medication so liked that he reviewed pat appointment happy with treatment plan just hope it works and my baby feels better .09/12/2026

This plane have me issues from the beginning. My cat has eye issue and needed antibiotic ointment for his eye. I did the video and they took weeks to send it knowing it was getting worse. I kept trying to get it transferred to a pharmacy to pick up, but they kept telling me there's a 7 dollar fee and I already pay it at checkout. They make you pay 7 dollar pharmacy fee every time. Even if i couldn't buy all 3 cars revolution once, that's 3 different fees. Back to eye issue. I was told about the fee, then they said that every pharmacy i gave then didn't have it in stock. Which I called and they said they had it but they needed the prescription. I was furious! It started in one eye and because they took weeks to send it out and then it was lost in the mail, I just went to the vet when it went into the second eye. Then I was told that the 7 dollar fee that was icky for sending the prescription to another pharmacy was for filling with them as well. Anything to get more money right? Then after trying to manage my cats revolution autoship to try too get them all together so I didn't have to pay extra 21 dollars for all 3 separately, my one cart Thors revolution prescription was gone. Nexgard was there tried to buy that, they refunded the money and I tried to get his revolution back and they said i needed a new prescription because it was over a year? My membership ends in January 18th2027. Wasn't a year.. I sent them proof that I ordered it because for some reason they didn't see my past orders? Or just didn't care or check. Then I was frustrated after not being able too connect with the vet video for the second time using this app, I told them I wanted to cancel my membership, I don't want to renew. They cut me off, saying I have 4 months left they'll give me 30 dollars for the remaining 4 months. But there's 5 months remaining and all I asked was to cancel the membership from January 18th on. So not only was i shorted a month, but they canceled me without confirmation from what I was asking, I still have a 110 dollar medication processing, the 25 dollar discount that was supposed to be applied to autoship September 19th, is lost... Just total frustration. I can get a 6 month pack for 160 from where I get their shots updated. But I can't get my money back and now can't even talk to them because they canceled my membership today. Don't renew cancel it when it runs out January 18th is what I asked and they canceled today. This place was one headaches after another. Since I started my membership

Great service