Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dutch.com
Website
dutch.com
Category
Animal Health
Listed on Five Star Index
2026
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The company replied to 96% of reviews.
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Most recent review: October 2026.
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Complete scam. Dr. Prescribed our pet anti-anxiety medication instead of antibiotics. I couldn’t get an appointment with our regular vet on a Friday. I booked this as an option instead of an emergency weekend visit. Was changed a full year without a cancellation option. Was told to take pet to local vet. Wasn’t listened to. Absolutely zero help.
Response from Dutch VetSep 21, 2026
Thank you for sharing your feedback, and we're sorry to hear about your experience. We've reached out to you here to get your email address so we can look into this and assist with canceling and refunding your membership. We also want to clarify that Dutch is meant to be supplemental to in-person care, not a replacement for emergency services, as telemedicine is limited when it comes to blood work and diagnostic testing. For urgent situations, an in-person visit is always the safest option. Please keep an eye out for our message so we can help resolve this for you.
DR
Diane R.
They are very easy to communicate with
They are very easy to communicate with I get quick appointments easy to get meds
Response from Dutch VetSep 21, 2026
We're so glad to hear that communication was easy, you were able to get quick appointments, and that getting your medications was simple. Thank you for your feedback!
MR
Mandy R.
The very was very thorough and…
The vet was very thorough and informative.
Response from Dutch VetSep 21, 2026
We're truly happy to hear that our thoroughness and informative approach were appreciated. Thank you for your positive feedback!
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Elena F.
Using Dutch Vet was so easy
Using Dutch Vet was so easy . We elwere able to make an appointment immediately m the vet was prompt and informative . This was a life saver for my family.
Response from Dutch VetSep 21, 2026
We are so happy to hear that using our service was easy and that our vet was prompt and informative! It's wonderful to know we could be a life saver for your family.
BS
Brian S.
Waste of time and money…
I had a co-worker recently recommend Dutch. My dog gets eye drops (also available for humans) and on the weekend I realized one of the drops had run out. Rather than go to the local (expensive) veterinary urgent care or ER I thought I’d give Dutch a try.
Getting an account was quick and easy and I was able to be seen in about an hour.
I was told that I’d get a follow up email with instructions on how to complete the “transfer” of a new prescription to my local pharmacy.
No email ever came and I went to the pharmacy to see if they had received the prescription, which they had not.
I emailed support since their phone number is only answered Monday through Friday and quickly got a response from Alver, who advised me that the “transfer” of the prescription could take over 24 hours - meaning the pharmacy wouldn’t receive the prescription until Sunday - when they are closed.
So I wouldn’t be able to pick up the medication until Monday day when I can get it, much more affordability, from the vision specialist.
I’m quite disappointed and was not told it would take so long for the prescription to be sent to the local pharmacy.
So much for convenience. It has been a complete waste of time and money.
I have requested to cancel my membership and requested a refund. We shall see if they honor this.
Response from Dutch VetSep 21, 2026
Thank you for sharing your feedback, and we're sorry to hear about your experience. We've reached out to you here to get some more information so we can look into this further and assist you. We hope to connect with you soon.
CU
customer
Highly disappointed
Highly disappointed. Got a prescription for a skin issue on my puppy that took forever to arrive. I ended up buying it locally and Dutch refused to accept return or refund. My purchase for flea medication advised a 2 day delivery in the cart but once paid I was told it tookn2 days for pharmacy to process it then it ships and can take 7-10 days. Seriously??? I would have bought elsewhere. I do NOT recommend them and will personally never deal with them again.
Response from Dutch VetSep 21, 2026
Thank you for sharing your feedback, and we're sorry to hear about your experience. We've reached out to you here to get some more information so we can look into this further and assist you. We hope to connect with you soon.
JE
Jennifer
This website is a life saver
This website is a life saver. My dog, (GSD/Akita mix) is a rescue who wasn't well socialized before I got him, so taking him to a vet is not a pleasant experience. Being able to have him seen by a vet online is the best thing ever! The vet was very nice, she wasn't in a rush, she took her time talking to me and explaining everything, which I really appreciate because you don't get that in person. I've never had such a effortless vet appt. No anxiety for me or my dog, he just laid on the couch next to me not a care in the world, he didn't even know he was being seen by a vet. He was in the comfort of his own home, no drugs, no muzzle, no stress. You can't get any better than that. On top of all that, its way cheaper than going to an actual vets office. I know not everything can be done like that, but a lot of vet appts can be and it's better for all involved. She prescribed him some meds, he had fleas, and the meds worked great, she even recommended how to get rid of them in my house. I'm very happy with this service and would recommend it to everyone because nobody's pet likes going to the vet. They're friendly, you get an appt quickly, usually the next day if not the same day. Getting the meds is a little slow, took 3 days, but I could've gotten them sooner if I transferred them to Costco. Thank you Dutch.
Response from Dutch VetSep 21, 2026
We are so happy to hear that our service has been such a positive and stress-free experience for both you and your beloved dog! It's wonderful to know that we could provide a comfortable and effective vet appointment, especially given your dog's past experiences. We truly appreciate you highlighting how convenient and beneficial our online consultations are, allowing your dog to relax at home without the usual anxieties associated with in-person visits. We're also glad the prescribed medication worked well for the fleas and that you found our recommendations helpful for your home. Your feedback about the quick appointment scheduling and the effectiveness of our vets is very encouraging. We also appreciate your understanding regarding the medication delivery time and your suggestion about Costco. Thank you for recommending us to others; we are dedicated to making pet care as accessible and pleasant as possible.
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Stephanie C.
I love the fast and effective way…
I love the fast and effective way everything is done. All the vets I’ve seen so far are great, give the information and are professional and helpful. I recommend my fellow friends and family to get a membership with Dutch Vets
Response from Dutch VetSep 21, 2026
We're so happy to hear you appreciate the fast and effective way everything is done! It's wonderful that our vets have been professional and helpful. We truly appreciate you recommending us to your friends and family!