Melissa
Terrible experience. Go elsewhere.
Terrible experience. Hardly any response after their warehouse sat on my dog’s meds for 2 days before shipping them. I paid for expedited shipping and here I am 5 days later with no resolution. No one is available to answer my inquiries over the weekend, and I can’t get into my vet for another 2 weeks, which was the whole point of using Dutch. My dog is suffering with a terrible rash and they don’t care. I should have tried to get the meds called in at CVS, but Dutch made a big deal out of it taking 3 days to process at a pharmacy? I would have been better off doing that instead of paying for overnight shipping.
Response from Dutch VetSep 30, 2026
Thank you for your candor; feedback like yours lets us know where our service needs work. We’re so sorry to hear you’ve had such a frustrating experience getting your dog’s rash treatment. We sent you a request for more information so we can investigate your situation further.