Rebekah
Long waits. Dutch is great if you can wait over a…
Dutch is great if you can wait over a week for an RX. They also don’t communicate same day. And their expedited “rush” shipping is the same duration as their free shipping option. I used them for flea meds = great. Dog got an ear infection and is very uncomfortable and in pain ≠ great. Not great. Have to take dog to urgent care now because Dutch is delaying my order and won’t communicate with me.
Response from Dutch VetJun 2, 2026
We're so sorry to hear about your dog's ear infection and the frustration around your order. We've reached out here to get more details so we can look into the status of your order. We also offer a few different shipping options to help with timing: rush shipping in 1-2 days, priority shipping in 2-3 days, and standard shipping in 4-7 days. We'd also like to mention that Dutch is not meant to be used in emergency situations, in those cases, in-person urgent care is always the right call. You can also email our care team at [email protected] and reference this review, and we'll follow up as quickly as we can.



