Dutch VetReviews of dutch.com

It was good. It was great. Who do we appreciate Dutch Dutch Dutch

June 1 Review: Stage 4 lung cancer without critical meds for 4 days. I am completely heartbroken by the severe lack of care, accountability, and basic communication from Dutch. My cat, Tazra, is critically ill with stage 4 cancer. Following her appointment on Thursday, May 28, her aftercare plan explicitly required two life-sustaining medications: a steroid and a diuretic (Lasix). When I logged into the portal, only the steroid had been prescribed. When I flagged that the life-critical diuretic was missing, the doctor claimed she had sent it to a "local pharmacy." The problem? I had never provided a local pharmacy name or address, and she never specified where she sent it. Because Dutch is completely unreachable over the weekend, I was left entirely helpless. It is now Monday afternoon—four full days after her appointment—and despite sending urgent messages and calls, nobody has responded to me. I still do not have my dying cat's medication. Dr. Vasani and the Dutch care team knew exactly how fragile Tazra’s condition is, yet they treated her life-dependent prescription with reckless oversight and have now ignored my urgent pleas for help. If you have a pet with a critical or complex illness, do not trust this service. Their systemic failure and utter lack of urgency are a danger to vulnerable animals. June 2 Review Update: Another breakdown in communication across Dutch care teams. The vet communicated the after-care plan directly via chat message and I responded with the pharmacy info in the chat. There was no mention that follow-up communication would be outside this channel. Ideally, pharmacy info should have been collected 1) at pet profile creation or minimally 2) during the vet appointment March 28. Dutch's June 2 reply suggests a further lack of coordination as the Transfer Team contacted me yesterday. The high priority med (Lasix) was picked shortly thereafter and my pet has already had her 2nd dose as I update this review. Lastly, Walgreens does not carry the Rx in the required 10 mg/ml dosage. I also added this info to the chat message as well as the Safeway pharmacy info after calling the pharmacy myself and confirming they had the meds in stock and just needed the Rx.

Fast sign up and efficient scheduling for immediate Vet visit, online format so no rushing to location, Doctor was professional and efficient. Prescription and Pharmacy integrated, i did check prices online and they were competitive, price match guarantee affords peace of mind.

Fast. Easy and convenient!

I needed yall so bad I have not been able to afford a visit plus medicine and you emailed me and giving the discounts ones and 4 months free trial thank you sooooo much!!!!!

Doctor was friendly, knowledgeable, patient, and professional. Very easy way to see a vet

Told you already! Too many repetitive questions. Stop, please.

I am very glad to have added Dutch to our wellness for our fur babies. Alot of the time we avoid the vet because of cost , and our cats especially get all stressed going and when they just need flea meds, or have arthritis and needs refills etc Dutch is perfect to have and very fair priced. I am a little concerned about their pharmacy prices,but know I can choose where to go if comes down to it and it does take 5-7 days to get medication which seems little long.