Bryan B.
Doctors were really helpful very helpful
Doctors were really helpful very helpful
Response from Dutch VetJun 29, 2026
We're glad our doctors were helpful.

Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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5,295 approved reviews, newest moderated first
Bryan B.
Doctors were really helpful very helpful
Response from Dutch VetJun 29, 2026
We're glad our doctors were helpful.
Jenny J.
Love this program has been the greatest help to us especially because we are low income it helps beyond measure to make sure our fur baby is taken care of like he should be
Response from Dutch VetJun 29, 2026
We're so glad our program helps you care for your beloved fur baby. Your kind words mean a lot to us.
Jamey F.
I’ve got to say, I had high hopes for this company initially. That quickly fell apart. After placing my first order, I noticed that my old address was listed as the destination. I quickly…within 2 minutes of the transaction, placed a call to their “Customer Service” department. Say what you want about call centers, but my representative didn’t speak English as a first language. I conveyed my change of address, and I kid you not, this took 25 minutes of back and forth and me being placed on “a brief hold.” The rep’, despite the investment in time and energy on the phone, never changed my address and now, I have to go to my old house that’s 45 minutes away to pick up my cats medication. They certainly lost my patronage. TLDR: Company sent my cats food and medication to my old address, losing a customer in the process.
Response from Dutch VetJun 28, 2026
We appreciate you taking the time to share your experience with us. We are truly sorry to learn about the difficulties you encountered with your order and the address change. It is concerning that the address was not updated after your call to customer service, and we understand the frustration this situation has caused, especially regarding your cat's medication. We are reviewing our processes to prevent similar issues in the future.
ted P.
I paid for the service and you can get a vet visit very rapidly but it’s been a week now and we have not got the medicine for my dogs ear and it’s ridiculous. It takes that long to send some ear medicine after a vet visit. I’ve asked them to call it into my local pharmacy and it’s just crickets. They don’t care if the dog is suffering they want to sell you something.
Response from Dutch VetJun 28, 2026
We are truly sorry to hear about the delay in receiving your dog's ear medicine and the lack of communication regarding the pharmacy. We understand your frustration and are actively looking into this matter to ensure a prompt resolution for your pet's well-being. We have reached out to you directly to ensure that we make this right for you and get your dog's medications ASAP.
Bre
The vet was very patient and it was convenient not to have to wait in line at a vet clinic
Response from Dutch VetJun 28, 2026
We're glad our vet was patient and that you found our service convenient. Thank you!
Lawrence P.
Dutch is no more than an online pharmacy. The doctors do not care and will not put much of any effort other then to try to push costly drugs that do not work. If all you need is medication and know what meds you need and Dutch is the cheaper option go ahead and use it, but if you honestly believe this is some vet service and will diagnose you’re pet and give you a meaning treatment plan your batshit crazy. Save your time, your money and your pet… go see a real life vet.
Response from Dutch VetJun 28, 2026
Thank you for sharing your candid feedback. We are truly sorry to hear that your experience did not meet your expectations for comprehensive veterinary care. We aim to provide accessible support for pet parents, and we regret that we fell short in your case. We value your perspective and will use it to improve our services.
Lyz S.
It’s the best idea and most needed service a pet owner could have. It’s fast, reliable, convenient and affordable. I love it!
Response from Dutch VetJun 29, 2026
We're so happy our service is fast, reliable, convenient, and affordable for pet owners. Thank you!
Vianca M.
So easy to sign up and log into very visit.
Response from Dutch VetJun 29, 2026
We're glad to hear you found it easy to use.