Dumpsters.comReviews of dumpsters.com

They gave me a great price for the first rental, second rental they over priced the dumpster by 500$. I should of said no. Then they were supposed to pickup the dumpster on Monday. After 3 rainfalls they picked up the dumpster on Friday. The rain made my dumpster over weighed. Now the guy Adam who was my account rep will not respond to my messages. They charged me 500$ for an over weighed dumpster after they refused to pickup the dumpster for a week and allowed the rain to fill my dumpster. So long story short I paid 1000$ for a 15 yard dumpster filled with insulation and sheetrock. Adam will not return my calls. So help me god of i ever see anyone that works for that crap.company there will be a fight. You have been warned

The area that the Dumpster was placed could have and did do serious damage to the asphalt. As residental customer we did not know that this was a risk placing the dumpster. When they picked up the dumpster an approximate 4 foot by 4 foot area in the asphalt buckled as the dumpster was dragged approximately 17 feet creating a major pothole in our driveway. Customer beware - if it isn't a good place to put a dumpster, they will put it there anyway, not advise you that it isn't a good spot then tell you too bad that Company is not responsible for any damage per the contract if it causes damage. The damage to the asphalt when it buckled under the weight when it was dragged far exceeds the cost of the rental.

Dumpsters.com has a terrible business model that leads to costs being much higher than expected. I live in a busy city and scheduled for a dumpster deliver so that I could clear the street for the truck to get in. I told them specifically not to come super early in the morning, because the street would be full of parked cars. They came 5 hours before the scheduled delivery time and could not complete attempt. It is a scam to get me to pay more for the "failed attempt". This happened 2 times and customer service was super slow and very unhelpful. Find a local place that does the delivery instead of using Dumpsters.com.

I am so disappointed at them. Looking through the window, the driver was going around and around our street. I came up to him and told him what was the problem? He said I will go around the street again to come from the other angle; I said OK, but you are perfectly fine to drop the dumpster; it will be right in my property even if you don't enter my property. He said: No I will come from another angle. Waiting for him to come back (our street has two entrance or exits), he never showed up. Two days ago had snowed, but the roads were very clean. I called "the customer service" and a girl (from the voice she sounded very young). I told her that the driver lied to us and never came back. She told me that your property was not cleaned. There was barely 0.05in in the ground. I replied that it was a clean area and as a matter of fact, the driver did not have to enter my place; he could have dropped it very easy just by staying at the street and if that was the case why the driver did not tell us? She was extremely rude. I asked for a supervisor...she said I am the supervisor. They took $157.00 form my credit card. I told her this is stealing my money. She did not care.

I would NOT recommend Dumpster.com! I was mislead on drop off time, costing me an additional $630 to pay for labor and equipment to remain on site. I called for the dumpster to be picked up on the 3 day, to which they let it remain on site trying to charge me an additional $25 a day x10! The dumpster remained on site for 2 weeks! Customer service was horrible, the individual who was my "account manager" Dustin, could never be reached and had a real piss poor way of handling things, basically when informed them that I was mislead, Dustin said I'll listen to the call and give a discount on your next rental, I let them know I'll never use Dumpster.com & Dustin response was why should I bother listening to the call then? We'll Dustin it's called Customer satisfaction and making sure you're employees don't mislead customers costing them an additional $630 that was not in the budget! I highly suggest you call your local waste management in your area and beat out the middle guy who will only screw you"dumpster.com"

Will never use again

I reserved a dumpster rental on a Thursday, for the dumpster to be delivered on a Friday. They never delivered the dumpster and charged my credit card. I called on a Saturday morning, just to be told I had to call on Monday because of the weekend, they only take new delivery orders and couldn’t help. I called first thing Monday morning, only to be told that the dumpster was delivered. I explained to them, that there was no dumpster at my home. After calling about four times, I finally received a phone call and they only apologized about the mistake and stated I would receive a refund. I’m very disappointed! I had a cleaning crew scheduled for Friday, which I had to pay. I suggest ordering from another company to help you with you dumpster needs.

The worst experience that I ever had in my entire life to have to deal with peoples doing bad practices to rob their customers by making them signed their own contracts that they already know that they’re intended to take advantage of no matter what Greed for money has made so many of us in this world lost all good things in us and I don’t know what we have become now . People like you that are making others to lose trust in the world because you’re dishonest and heartless for money without any consideration of the damages you are causing to others. You shouldn’t be in business but banned from doing business with the public I feel very deceived by your bad practices in business Sorry but I am ashamed of you and I am scared of the whole world now for what you have done