DuckeysReviews of duckeys.com

Support was provided when I experienced an issue with my keycap, and a replacement was offered in a timely manner, I’m grateful and will be buying another keycap again sometime soon

The product was exactly as expected (two of the keys that quack when you press them, 10/10). There was even a problem with the delivery (due to the delivery company tbf) and they were ok with sending it again at no cost.

I purchased 3 meowkeys, a duckey, and some mystery duckeys. All of my meowkeys were in good condition, but some of my duckeys had some defects. I reached out and my issue was resolved rather promptly (they sent me replacements). The preorder process was slow and caused some frustrations, but overall I am satisfied with the customer service and help I received. I am also happy with the products I have.

It honestly took a very long time for the product to come, but it really doesn't matter as it's a just a fun little toy to have on my desk. I did have one item missing but this was quickly resolved and I have much trust that they're trying hard to deliver a good product and have a very helpful support team.

The friend i ordered a Meowkey for absolutely adores it. Any time i hear her shes always got it at arms reach to meow a lot, and my goodness, do i hear it XD 10/10 worthy investment seeing her smile like that. Would 100% reccomend a Duckey or a Meowkey as a novel item. Best lil quacky guys on the market! :>

Customer service is great. One of my favorite items was the wrong color, and I had the correct one sent within a day or two or submitting an inquiry about it.

I preordered the „meowkey“ in April. Long time I didn‘t hear anything. After contacting the customer service, I heard that it would take a while. No problem for me as it is no essential at all. But in the meantime (it was 6 months between order and shipping) I moved to another address and told the customer service about that so they can change the delivery address. Only thing I heard was that it will take some time. I guess it was some kind of AI answering every time the same thing as everybody was worried to get their delivery :D After shipping I saw that the address wasn’t changed. I once again contacted customer service and was surprised as they responded directly that they did a replacement shipping to the new address. Two weeks later I got my delivery and am very pleased with the quality. It is a really good toy after finally getting it :D So the conclusion: they may get better in their customer service and you have to be patient when ordering. But if that is no problem for you, you get a really good product.

Duckeys is an excellent company. I purchased a few items (different colored ducks and the cat one) with the understanding that my order contained a preorder item that would cause my whole order to not ship for a few months. The negative reviews talking about "no communication" from the company are crazy to me. Every single time (3 times) I messaged for an update, I got a reply from the Duckeys team within the same day. They were direct and honest with me for the entire process. Sure, it took a few months to receive, but it was well worth the wait. I only wish I had gotten more mystery duckeys. Excellent team, fantastic communication, and an extraordinary product. Love it.