James
I am UK Based
I am UK Based. Ordered 4x Duckeys on 25th November 2025. Ordered arrived mid December 2025 and unfortunately it was wrong and 1x item is defective (not complete - missing bill!). Customer support is woeful. I sent an email on 22nd with photos of the issue requesting they rectify the order and so far they have requested photos of the order (already provided) and if I received the full order (already explained in the first email what was received). It's a shame as the product is good but their customer support and quality control is sadly not up to scratch,



