DubiaRoaches.comReviews of dubiaroaches.com

I have been ordering bugs for my bearded dragon from here for years now, and in the two instances that I’ve received dead-on-arrival shipments, the team has been quick to respond and resolve my issue to the best of their ability. Staff has also been kind and warm. They even include cute little stickers with every bug order. I rarely leave reviews, but the customer service that I’ve experienced with this company prompted me to share my experience. It truly does feel like they are trying their best to deliver a great product/service.

For some reason, my reptiles (specifically my beardie) refuse dubia roaches from anywhere but Dubia.com. I don't know what it is they're exactly doing, but it's clearly working! I also recently received an order where most of my roaches were dead, and while a few are expected, this was a lot. I immediately emailed the team, and they were prompt and fantastic in getting my bugs reordered without charge. Their customer service is honestly some of the nicest I have seen in a long time!

First 2 orders of crickets were all alive. Fast shipping! Very quick at responding. Very satisfied .

Ive been buying from Dubia.com for months now with only slight issues here or there like a missing item from order or the fact my mealies staged up in shipping. They have always went above and beyond to fix the issue in a timely manor I always get a response right away. They are very friendly and seem to truely care about their customers. Ive had a much better experience with them then any other Ive used. They are an all around great company to deal with.

I am surprised by all the bad reviews, this is the only place I trust to buy my feeders from. I've always had a good experience for over 5 years, even if something happened to be wrong with my order it was always fixed in a professional manner. I live in a very rural area and can always count on them.

Living in Alaska there are zero good options to buy isopods or Dubai’s or any bugs really. Having them shipped is also extremely risky due to weather and climate, but I have had such great experiences with dubiaroaches.com! Not a single dead on arrival which is unheard of , I am so impressed with the few orders I’ve received. The roaches and isopods are healthy and thriving months later. Customer service was super helpful when ups messed up causing my springtail starter to arrive destroyed they immediately offered to either send a replacement free of charge, refund me immediately or the give me store credit no questions asked. Customer service also gave great advice on how to care for each critter I bought . I will be a longtime customer with them for sure. Also every shipment I ordered I paid for 2 day shipping and they all arrived on the 2nd day. Definitely worth a look if you need feeders

I would recommend DR's insects and supplies to anyone with reptiles or amphibians. I've been buying from them for years now. The customer service is incredible, the prices are very fair, quality is very good, and shipping is quick.

Recieved my 200 dubias. Ordered 100 large 100 medium. They arrived alive and proper sizings. Came with egg containers inside of a vented typical insect cup.