DTI Direct USA | Ride on Cars for Kids and Toddlers Reviews | Read Customer Reviews of dtidirect.com

DTI Direct USA | Ride on Cars for Kids and ToddlersReviews of dtidirect.com

3.668 reviews
Children's Entertainment
3778 Milliken Avenue, Eastvale, California, EE. UU., Mira Loma, California

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DTI Direct USA | Ride on Cars for Kids and Toddlers

About DTI Direct USA | Ride on Cars for Kids and Toddlers

Welcome to our online hub, a one-stop destination for all your kid’s adventurous needs. This is a place where dreams meet reality, where your child’s imagination turns into action. We offer a wide range of products, from motorized scooters to rugged cars, designed to spark joy and create lasting memories.Our site is not just an e-commerce platform but an interactive, user-friendly playground. It’s easy to navigate with clear categories and high-quality visuals to give you a real sense of the product you’re purchasing. The purchasing process is straightforward and secure, ensuring a smooth shopping experience from start to finish.But we’re not just about selling products. We take pride in our top-notch customer service. Whether it’s helping you choose the right product, answering your queries, or promptly resolving any issues, we are committed to making your shopping experience enjoyable.Our customers’ feedback speaks volumes about our dedication. Quick delivery, quality assurance, and proactive customer service are some of the many reasons our clients keep coming back.So why wait? Embark on an exciting journey of shopping with us today. Shop Now!

DTI Direct USA | Ride on Cars for Kids and Toddlers (dtidirect.com) has 68 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: dtidirect.com
Website: dtidirect.com
Category: Children's Entertainment
Location: Mira Loma, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DTI Direct USA | Ride on Cars for Kids and Toddlers reviews

68 approved reviews, newest moderated first

Kathy D.
Jan 2, 2024
On time delivery
On time delivery! Easy to put together! Great little vehicle for our 4 year old! Easy for her to learn how to drive it!!
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Martha
Dec 15, 2023
What workedClarity of ordering options and steps
Clarity of ordering options and steps, timeliness of response, quality of product.
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Alicia R.
Dec 7, 2023
Right on time
Right on time
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Rafael
Nov 8, 2023
Excellent product and attention!
Excellent product and attention!! Glad to know I found it and the service experience was fantastic!
Response from DTI Direct USA | Ride on Cars for Kids and ToddlersDec 5, 2023
Thank you for your positive feedback! We are thrilled to hear that you had an excellent experience with our product and attention. Your satisfaction is our top priority, and we are delighted that we were able to provide you with fantastic service. We appreciate your support and look forward to serving you again in the future!
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Jason C.
Nov 6, 2023
Made cheaply
The tractor worked (ok) for about two months and then just stopped working altogether. Main problem was electrical issues. When you press the gas pedal the tractor will no longer run. The horn, lights, and radio all work so we know it’s not a battery issue…. Poor electrical wiring likely. Avoid, not worth it.
Response from DTI Direct USA | Ride on Cars for Kids and ToddlersNov 6, 2023
Dear Customer, Thank you for bringing this issue to our attention. We're very sorry to hear about the experience you've had with your tractor. We understand that it's incredibly frustrating when a product doesn't function as expected, especially after a short period of time. We apologize for the inconvenience and disappointment this must have caused. While it's unfortunate that the tractor is out of warranty, we still encourage reaching out to our technical support team. Although we cannot guarantee a solution, they may be able to provide guidance or suggest potential fixes to the electrical issues you mentioned. We truly value your feedback and will strive to address these quality issues in our future products. Thanks again for your input.
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Peng V.
Oct 26, 2023
Great customer service
Great customer service. Helped me find the correct replacement parts. Parts were sent out in a timely manner.
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Eric B.
Oct 20, 2023
Wrong item was shipped.
Waited two weeks for delivery. When the freight truck showed up to deliver, it was a completely different product then what was ordered. Wouldn't have been that big of a deal if it was a cheap item. But I spent close to $2000. I would expect Amazon level shipping and customer service.
Response from DTI Direct USA | Ride on Cars for Kids and ToddlersNov 6, 2023
We want to sincerely apologize for the inconvenience caused due to the incorrect delivery. We understand that waiting for your order, only to receive a different product, can be frustrating, especially considering the value of the item. Our warehouse made a mistake by sending a Bumper Car instead of the Freddo Beast that you had ordered. As soon as we were made aware of this error, we hastened to reship the correct product. We are happy to inform you that you should already have received the correct product. As an apology and to make up for the delay and inconvenience, we also sent out a car cover for your ride on car—completely free of charge! We strive to provide excellent customer service and speedy delivery akin to what you would expect from leading ecommerce platforms. Rest assured, we're working on our processes to ensure such errors do not occur in the future. Thank you for your patience and understanding.
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Max F.
Oct 16, 2023
Item arrived on time and my…
Item arrived on time and my grandchildren love it
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