dryeyerescue.comReviews of dryeyerescue.com

Response from dryeyerescue.comSep 28, 2023

Hi There! Thank you for purchase and for taking the time to share a review of your recent experience. Our team here at dryeyerescue.com is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We look forward to welcoming you back to Dryeyerescue.com in the near future. Have a wonderful day! - The DryEye Rescue Team.

Response from dryeyerescue.comSep 28, 2023

Hi there! Thank you for taking a moment to share your experience at Dryeyerescue.com. We’re proud to deliver great value to our customers, so we’re delighted to hear that you found our products to be well-priced. We look forward to welcoming you back to Dryeyerescue.com in the near future. Have a wonderful day! - The DryEye Rescue Team.

Response from dryeyerescue.comSep 21, 2023

Hi George, We are truly sorry to hear about your recent experience with us. We understand that we fell short of your expectations and for that, we sincerely apologize. Your feedback is extremely valuable to us, and we are taking it into serious consideration. We are committed to making things right and improving our services based on your input. This was definitely an error on our end, and we will get this replacement package out to you right away. Please be on the lookout in your email for updates regarding that new order. Please accept our deepest apologies and know that your concerns are being addressed. We hope to have the opportunity to serve you better in the future. If you have any questions, please do not hesitate to reach out. You can reach us by phone at (888) 982-7764 or by email at [email protected]. Best Regards, Kelly

Response from dryeyerescue.comOct 9, 2023

Hi there, Thank you for your purchase and for taking the time to share your feedback with us. We apologize if we did not have the inventory of your desired product at that time. It has been a few months since your last order so we may have the item back in stock now! Please feel free to reach out to us via phone at (888) 982-7764 or by email at [email protected]. Have a wonderful day! The DryEye Rescue team

Response from dryeyerescue.comOct 9, 2023

Hi Sheryl, Thank you for your purchase and for taking the time to leave your feedback. We sincerely apologize for the error with your address and for the package not arriving on time. We have made an effort to be more cautious and confirm all shipping addresses with customers who place their orders with us over the phone. We would love to be able to make this up to you with a future order. Please do not hesitate to reach out to us via phone at (888) 982-7764 or by email at [email protected] when you are ready to place another order, and we will ensure the correct address is input for you. Again, we sincerely apologize for any inconvenience this may have caused you. Thank you The Dry Eye Rescue Team.

Response from dryeyerescue.comSep 20, 2023

Hi Eunice, Thank you for sharing your positive feedback with us. We look forward to your next visit to DryEyeRescue.com

Response from dryeyerescue.comSep 20, 2023

Hi lee, Thank you for your purchase. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! The DryEye Rescue team

Response from dryeyerescue.comSep 20, 2023

Hi Mary, Thank you for sharing your positive feedback. We look forward to your next visit to DryEyeRescue.com