dryeyerescue.comReviews of dryeyerescue.com

Response from dryeyerescue.comOct 17, 2023

Hi Marilyn, Thank you for your purchase and for bringing this to our attention. I do not see any correspondence with you about any missing items or replacement orders issued on our end. What I can see, is that you placed one order with us in July 2023, But it was not for a product that included any ring guards. If you give us a call, we would be more than happy to discuss and resolve this issue for you right away! You can reach us at (888) 982-7764. We sincerely apologize for any inconvenience this may have caused, and we hope we have the opportunity to make up for this mistake on a future order. Thank you The DryEye Rescue Team.

Response from dryeyerescue.comOct 17, 2023

Thank you for sharing your positive feedback. We look forward to your next visit to DryEyeRescue.com

Response from dryeyerescue.comOct 17, 2023

Hi There, Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you found our products to your liking and that they are working well for you. We look forward to welcoming you back again soon. Thank you! The DryEye Rescue Team.

Response from dryeyerescue.comOct 17, 2023

Hi There! Thank you for taking the time to leave a review for our service. We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are always looking for ways to improve our offerings to better serve you. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future. Best regards, The DryEye Rescue Team.

Response from dryeyerescue.comOct 9, 2023

Hi There, Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you found our products to your liking and that you already are seeing slight improvement! We look forward to welcoming you back again soon. Thank you! The DryEye Rescue Team.

Response from dryeyerescue.comOct 9, 2023

Hi there, Thank you for your purchase and for bringing this to our attention. I pulled up your account and I can confirm that we did issue that credit of $61.15 for you on August 4th, 2023. If you need any assistance accessing that credit, we would be more than happy to help! You can reach us by phone at (888) 982-7764 or you can email us at [email protected] Please let us know if you have any questions or if we can be of any assistance. Thank you!

Response from dryeyerescue.comOct 9, 2023

Hi Michael, Thank you for reaching out to us. If you believe your mask may be defective, please reach out to us and we can possibly replace that for you! You can reach us by phone at (888) 982-7764 or by email at [email protected] Thank you! The DryEye Rescue Team.

Response from dryeyerescue.comOct 9, 2023

Hi There, Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you found our products to your liking and that our team left a good impression on you. We look forward to welcoming you back again soon. Thank you! The DryEye Rescue Team.