dryeyerescue.comReviews of dryeyerescue.com

Response from dryeyerescue.comNov 21, 2023

Hi there! Thank you so much for your review and for your kind words! It means a lot to us that we were able to provide you with a positive experience. It's always a pleasure to hear that we were able to assist you in a helpful, fair, and safe manner. Please don't hesitate to reach out to us again if you ever need any further assistance. Have a great day! -The Dry Eye Rescue Team.

Response from dryeyerescue.comNov 21, 2023

Hi Mildred, Thank you for taking the time to leave a review. We are truly sorry to hear about your recent experience with the timeframe of shipping. We understand that we fell short of your expectations, and for that, we sincerely apologize. We were temporarily out of that product and initially expected our inventory to arrive earlier than it did, which added a slight delay to when we could fulfill and ship your order. Your feedback is extremely valuable to us, and we are taking it into serious consideration. We are committed to making things right and improving our services based on your input. Please accept our deepest apologies and know that your concerns are being addressed. We hope to have the opportunity to serve you better in the future. If you have any questions, please do not hesitate to reach out. You can reach us by phone at (888) 982-7764 or by email at [email protected]. Best Regards, Kelly