Dr. WaterReviews of drwater.store

Awesome product. Having great results using Dr. Water. Customers service is top notch. Accidentally washed the charging port and they sent a new one at no charge. Will definitely be purchasing again.

A Retracted Statement of Worse Customer Service. After I sent that review stating as much, a few hours later, I received a phone call from a customer service representative named Jack, who addressed all the issues I had raised in the review. My HydroFixx drink mix arrived today. Now that all that is behind me, I can enjoy my HydroTumbler as I should. It works mechanically, but it is too early to give any results. I've only been drinking 3 to 4 of these a day. One thing I can say, it is making me drink more water.

I purchased the Dr. Water Model HP-68 pitcher because Doctor Steven Gundry said the Resveratrol supplement I take would work better with hydrogenated water. I don't have any way to know if the hydrogenated water, or the Resveratrol, have had any health benefits, but I did notice that I have been snacking less during the day. This may be because when drinking hydrogenated water, the person feels full during the day, and as a result, less snacking. I will explain. I used to snack a lot between meals, but after using the Dr. Water pitcher in the morning, later during the day, if I do snack, even just a small burp will make me feel the urge to vomit. But don't me alarmed, there is no vomiting, just a feeling of having a full stomach. And thus, less snacking.

Worst customer service in the history of customer service - got my unit . No bubbles not charging - called 5 times in thespian of 4 days - pleasant enough AI girl but couldn’t resolve my issue - passed me to a “live” person but “no one available.” Days go by no call - they email me ticket number and assure me someone will reach out - i text and email back and no response - the absolute worst piece of garbage non operational unit on surpassed in horrible quality by their “customer service “

I love my Hydro Stanley. I had a pitcher style before but it didn’t work for me because I couldn’t drink fast enough while the hydrogen was fresh, and if I was away from home I would have to wait until I got back home to replace and refresh the Hydrogen. But with this portable drink cup I always have my water and the hydrogen generator with me at all times. The pitcher would be great for multiple users that can be near it all day. But if you want a portable water bottle and are the sole user, then the Hydro Stanley is a great choice. And I can’t forget to mention that the customer service is great and has been very accessible and helpful whenever I’ve had a question or concern.

I absolutely love the Hydro Pitcher, but after 9 days of use the water had a metallic taste to it. I did multiple cleanings but nothing would permanently resolve the issue. As others mentioned, lots of emails back and forth until finally received a phone call with Jack who after listening to my detailed story agreed to send a replacement. He emailed me a return shipping label and promised to send replacement once mine was received. I am giving 5 stars for now with the anticipation that the new device will work properly without have to do a cleaning daily.

I ordered 2 bottles and love mine the other was for my spouse, he loves his as well. I had a question about adding lemon and ACV to the water. I got an answer fast. The customer service at Dr Water is great, they are very helpful. After I had placed my order it arrived in I believe 2 days. Very soon I will order another for my brother. I am very happy to be your customer. Thanks- GA

Absolutely love my hydro Stanley cup!! I can’t even imagine not having it now! I feel so much better using it. The first couple days the water taste a lil off but then it tastes great!! 5⭐️⭐️⭐️⭐️⭐️