DrTalksReviews of drtalks.com

Response from DrTalksMar 21, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre contenu bien conçu et utile. Chez Dr. Talks, notre objectif est de fournir des ressources précieuses et informatives à notre public, il est donc toujours encourageant de recevoir des commentaires aussi positifs. (Thank you so much for your positive feedback! We're thrilled to hear that you found our content, well-done and useful. At Dr. Talks, our goal is to provide valuable and informative resources to our audience, so it's always encouraging to receive such positive comments.)

Response from DrTalksMar 21, 2024

We're delighted to hear that you found the topics presented each day to be interesting and valuable. Our team works hard to curate a diverse range of topics, ensuring that our audience receives comprehensive insights into various aspects of health and wellness. We're especially pleased to hear that you found the guidance provided by Dr. Kahn and Dr. Fuhrman effective in making the interviews accessible and informative. Both are renowned experts in their respective fields, and we're honored to have them as part of our summit. Thank you once again for your feedback and for being a part of the Dr. Talks community.

Response from DrTalksMar 14, 2024

We sincerely apologize for any inconvenience caused by the automatic renewal of your subscription. We understand the challenges you've been facing, especially during such difficult times caring for your mother. Our standard practice includes sending reminder emails 30 days, 7 days, and 3 days before the renewal date to ensure our customers are aware of upcoming charges. However, we acknowledge that sometimes emails can be missed, especially during challenging circumstances. Our team has already reached out to you regarding the details of the refund process. We assure you that we are committed to addressing your concerns and providing a resolution. Thank you for your patience and understanding.

Response from DrTalksMar 10, 2024

Thank you for your kind words! We're happy to hear that you've found valuable information in the DrTalks summits. Providing access to important health knowledge, especially for those with limited resources, is one of our main goals. We're glad to know that our team has been responsive and helpful to you. If you ever have more questions or need further assistance, please don't hesitate to reach out.

Response from DrTalksMar 6, 2024

Thank you very much for your kind words and feedback regarding our health summits. We're thrilled to hear that you appreciate the value they provide and that you've found our responses to your health concerns helpful. At Drtalks, we are committed to delivering valuable resources and support to our community, and feedback like yours helps us to ensure we're meeting your needs effectively.

Response from DrTalksFeb 29, 2024

We sincerely apologize for any confusion or inconvenience caused by the renewal of your subscription. It was never our intention to deceive or mislead our valued customers into unknown charges. We want to assure you that we take transparency seriously, and as part of our standard practice, we send reminder emails about subscription renewals well in advance. Our records show that reminder emails were indeed sent to you 30 days, 7 days, and 3 days before the renewal date, and our system indicates that you opened these emails. However, we understand that these reminders may not have been as apparent as they should have been, and for that, we apologize. Your feedback is invaluable in helping us improve our communication processes. The team has already reached out to you regarding the cancellation of your membership and your refund. Your satisfaction is our priority and we look forward to resolving this matter quickly. Once again, we apologize for any inconvenience this may have caused. Please feel free to reach out if you have any further questions or concerns.

Response from DrTalksFeb 26, 2024

We apologize for any confusion caused by the renewal of your subscription. It was never our intention to create a negative experience for our customers. We understand your frustration and regret that you were not satisfied with our service. Regarding the renewal, our records indicate that a reminder email was sent to you before the renewal date, and we see that you opened this email. However, we acknowledge that our communication regarding subscription renewals may not have been as clear as it should have been. Your feedback is important to us, and we are continuously working to improve our processes to better serve our customers. The team has already reached out to you regarding the cancellation of your membership. Your satisfaction is our priority and we look forward to resolving this matter quickly. If you have any further concerns or questions, please don't hesitate to reach out to us.

Response from DrTalksFeb 23, 2024

We're genuinely sorry to hear about your experience, and we appreciate you bringing this matter to our attention. Transparency is crucial to us, and we take your feedback seriously.We're committed to making improvements based on your input and in light of this event, the management has reviewed this issue and we would like to inform you that the videos are back to the old format, and you should be able to watch the videos now without any interruption. Thank you for sharing your thoughts with us.