DropguysReviews of dropguys.com

First of all, the delivery takes forever because the cases seem to be shipped from abroad, likely China. Then the wrong size case was shipped. Finally, the "screen protector" which has all films attached which should have protected from dust already had dust attached inside in between the film. I am not sure who is doing the quality assurance but all parts of this product process has been flawed. Don't waste your money and time.

The shipping took a while but it was well worth the wait. Both the screen protector and the case were user friendly and have held up against being dropped twice! I love my purchase

Super nice and elegant case, highly recommended, fast shipping and high quality product and service

I ordered an iPhone case with a free screen protector. They sent me the email before I purchased the iPhone case. I never received the screen protector. The rep told me the website showed they were out. I didn’t look at the screen protectors cause the email said it would be shipped with the case I ordered. It’s nearly a month after I place the order for the phone case and screen protector, and I still don’t have the screen protector. Seems like another dishonest business, and the representative has tried to make it seem like I should have known. I do like the phone case.

First, delivery issues meant I did not receive the initial shipment. The DropGuys responded to my explanation and replaced the case. Once I received it, I was very pleased. The screen protector is VERY clear. I stopped using them because they were a distraction. It’s like this one is not even there except I can see the edge. It does not bother my OCD mind. The case fit perfectly and it feels good in my hand. I have dropped the phone once since I placed it in the case, only about 4 feet. I felt sick about my brand new phone. Until I picked it up. Not a scratch. Or a ding. The case has no damage. Not planning a repeat, but stuff happens. I will be buying DropGuys phone cases from now on.

Drop guys is total trash and the warranty is a complete fraud. I dropped the phone 27” and the back of my iPhone 13 Pro Max shattered into a million pieces. After back and forth with these clowns and pictures, etc, they finally said that the case was beyond the warranty of 1 year. The warranty was supposed to be lifetime, and then I read somewhere it was 2 years and now they tell me 1 year and it’s out of warranty. Don’t waste your money. 5-below cases held up better and for only $5.00. In fact, I had a 5 below screen protector on the phone and the front was unscathed. This company is a fake and a fraud.

I made a mistake in placing an iPhone case order. DropGuys promptly responded to my email, sent a label for returning the incorrect case and immediately sent a new case I ment to order.

Ordering was easy and I appreciated getting the screen protector with the purchase. The case is extremely clear and really highlights the phone colors. Almost makes it shimmer. I like the slightly raised edges around the phone and camera that helps protect the phone. My one criticism was that the free shipping was extremely slow (like 10 days) and shipping service's status didn't detail where the case was until the day before it was to be delivered.