Stephen C.
Communicating with the Customer
I was extremely pleased with the communications between your repair shop technician, Matthew, and myself. Matthew was very informative and polite. He listened carefully to my concerns and questions. He was also very prompt to inform me and other DroneNerds personnel of progress during the repair process. This gave me confidence that my drone repair was given any necessary attention to complete the job. Please keep up the great work of communicating with your customers. It was excellent.



