Drone NerdsReviews of dronenerds.com

Sent my Mavic 3 Pro Cine for a rotor repair. The drone was sent back to me after repairs with the onboard SSD no longer operational. Months of back and forth ensued and Drone Nerds refused to take any ownership of this happening and now i have a quasi functional drone that just took a $3k loss because i can no longer use the SSD or shoot in Pro Res. Afterwards they said they would refund me for the rotor repairs and after a month havent done so. This isn't even scratching the surface of countless emails I sent to them and phone messages left that went un-returned. If you value your equipment, look elsewhere!

I ordered a drone from them that was stated was in stock. After a few days of calling come to find out they did not have it in stock and was drop shipping it from China. After several days of back and forth and no resolution i cancelled Order #1055100648 . Never again.

Bought a Parrot ANAFI AI and it looked used when I received the drone. Told customer service and never acknowledged that the drone was new or used. I had to purchase an iPad to pair with the controller and it is also used to update the drone. The drone never finished downloading the firmware and never flew due to that issue. Drone nerds sent the drone back to Parrot which confirmed the issue of a bad board. I have been ghosted by Drone Nerds l, even after spending close to 10K at their site. No news on honoring their warranty or refund or even replacement of the defective drone sold by Drone Nerds. Going on 2 years of silence and they will not resolve this issue.

Order my dji neo in October 24 at 9:12pm and today is mar 26, 2025. And my order still back to order. I could cancel it but i wanna see how much long they will make me wait. And when i order it they told me it take days or even a month to back to order. What a joke. For my first time to order with them.... i will not recommend it. Update: i ask for refund i received it. Is not that you people take alot of time to sent it.byt communication is key people.

I sent in a DJI Mini 2. Lets start off by saying drone with remote and accessories goes for around $350 refurbished. My drone had a broken pivot joint, a broken arm (I included the replacement part already) and a cracked top/middle plate (which they said would make it fly erratic). They wanted a total of $310 to replace/repair these parts. Please tell me how that makes any sense for an entry level drone when I can go buy another for a few $ more? Cant comprehend these outrageous prices. Here was the breakdown: $91 to replace the arm (I included the part for this) $179 for top and middle shell with crack ($40 for part on amazon) $39 for the pivot joint

Complete waste of money. First I understand everyone is busy and it takes time, but over a month just to diagnose is far too long. Then the price to fixed was over 400$ for a stuck gimbal... more then the mini2 values... got me. Still have to pay over 100 buck to have shipped back to me. Redicouls!

Took over a month and couldn't fix the problem. Never again.

The technician did not take the time address the issue with controlling gimbal tilt speed proportionally using the gimbal tilt wheel, and claimed that the "new remotes" do not provide control over the gimbal tilt speed with the control wheel. Instead he sent the drone to billing without returning my call, and I was charged $69 for diagnostics, $99 for rush service and $35 for shipping. Seems like the "rush service" was to hurry up and ship the drone back so as to get paid. Spent over $200 for nothing!