Drone NerdsReviews of dronenerds.com

It was irritating to learn that after my drone has been in your possession and multiple contacts to Drone Nerds and to DJI (as was instructed to do by Drone Nerds) that for a month my repairs sat idle because of lack of Care Refresh Card activation code. DN told me I had to contact DJI for the number because DN couldn't supply code or make needed repairs. DJI says DN has to supply number and forward drone to DJI for repairs. Bottom line is, after back and forth contacts between you guys and Drone Nerds insisting you couldn't help me with needed activation code, within minutes your salesman Robbie Weitzner provided me with need code. Now instead of forwarding my drone to DJI (with provided shipping labels) DN is returning drone to me so that I may forward it myself. I purchased this drone from Drone Nerds after sending my first drone to you, which was unrepairable, and was asked for the sale if I were to purchase a new one. I gave you the business but didn't know I'd go through this much difficulty with service.

The repair was going to be way too expensive so I'm having my drone returned for spare parts and ordering a new replacement. Staff seemed competent.

Drone nerds is trash. Don't recommend you order anything from them. Poor customer service. Never received my order from them but yet can't get a refund.. trash business, and I didn't get my full refund I got everything but the shipping fee back finally, so at least I got back most of my money except for the shipping fee.. wish I would have gotten ALL my money back being I never received anything at all but yet paid full price and shipping fees..