dronegenuityReviews of dronegenuity.com

They work fast, and provide amazing quality footage!

Provided photos and video footage for real estate listing.... The listing shows my work but I have never received payment. Going on 3 weeks and many emails and phone calls with their promises to pay. RIP OFF - Do not work for them unless you want to do it for free. Will file complaint with BBB and state attorney general next. Note: they don't deserve the one star....

Was hired to take photos of a tire recycler. Had to access through private property. I entered and launched as the directions noted in the job request. The foreman for the recycler came out as I was launching off of the private road. He asked me to leave and stated there was no way he would let anyone take photographs of the tires. This job was 45 minutes from my house. The pay wasn’t great, but figured it could be worth it when I provide quality photos. Reached out to the contact and asked if they could get the communication fixed between the client and the recycler. Their was no resolution, and obviously the client did not have permission to access the property. I requested to be paid for my time since I was hired for a job, and by no fault of mine it could not be completed. I will now have to take Dronegenuity to small claims court to get paid since they will not respond to my emails. I would not do business with this company for any reason.

I am extremely happy with the results of the drone pictures that I received in conjunction with the marketing of my house. The website was easy to use, my contact, Matt, was extremely helpful and the pilot, Tom, was excellent. Everything was timely and professional. Would definitely use them again!!

I placed an order and fully paid for drone photography back in Feb, 2022. After 2 weeks of waiting for my videos and photos I had yo call and get an update on my order. I was told the local drone piglet had mechanical issues with their drone. At that point I asked them to cancel my order and requested a full refund because my commercial listing was under contract and I didn't need the videos anymore. I was told by Dronegenuity they would process my $849 refund right away. Today is April 27th, 2022 and I just sent my 3rd and final request for a refund. I have contacted my credit card company and they have been investigating my complaint now for 3 weeks. This is just flat out theft and you need to find a local company to deal with.

These guys are running around with trump flags inn the back of their trucks. Im going elsewhere

Hired them back in October to film two properties. One property the footage was horrible, so they went back a second time, but only captured one of my anchors, nothing else in the plaza. The other property I only received photos even though I paid for both video and photos. After complaining about both, I was ghosted by the rep for months. Then finally after harassing phone calls he said he would give me a refund. I still have not receive a refund.

I completed a training lesson with this company. I enjoyed my time very much. I did not charge my drone batteries before coming to the lesson and the trainer had some extras they allowed me to use. They showed me how to use all the different setting in the DJI drone app, including taking 360 shots. I think it was money well spent. The trainer also gave me their number after the lesson if I had any problems I ran into and showed my a local drone page on Facebook I could join.