dronegenuityReviews of dronegenuity.com

They assigned a pilot. That pilot's drone broke. They assigned me a new pilot. That pilot assigned it to another pilot, and that pilot brought their friend - another pilot - to fly the job. Needless to say that last pilot didn't know the job at all. He's good and next time I'll go to him directly. Never again with Dronegenuity.

Absolutely DO NOT USE this company! This company is a shell with no one to help you. They exploit local drone pilots for cheap photo jobs. Just hire the local guys yourself, NEVER use this scumbag company for anything!

If i could give no star i would. Our company had a rather important event scheduled, where i thought it would be great to have the moments captured with a drone. Scheduled the service well in advance only to have no drone pilot show up. It would have cost me less to fly to the site and do it with my own drone. Could not be more upset.

Don't let the professional website fool you. This is a typical over-promise and under-deliver situation. From the faulty intake form to horribly long response times. I offered them thousands of $$ of business, but they were unable to communicate or schedule on time, and one of my projects just fell through the cracks entirely. Do yourself a huge favor and find another drone service.

I paid for a service that wasn't done. I want my money back! The quality of the photos was terrible. I wish I read the google reviews and didn't use them. Terrible experience

We attempted to use dronegenuity. Paid the online fee, provided the project details, it was accepted. The day of the event, the pilot didn't show. When we reached out, he stated that he had not agreed to the price dronegenuity offered. Frankly, we didn't blame him as dronegenuity offered $200 of a $800 fee. That's absurd. Clearly we are not recommending dronegenuity for several reasons.

Provided photos and video footage for real estate listing.... The listing shows my work but I have never received payment. Going on 3 weeks and many emails and phone calls with their promises to pay. RIP OFF - Do not work for them unless you want to do it for free. Will file complaint with BBB and state attorney general next. Note: they don't deserve the one star....

Was hired to take photos of a tire recycler. Had to access through private property. I entered and launched as the directions noted in the job request. The foreman for the recycler came out as I was launching off of the private road. He asked me to leave and stated there was no way he would let anyone take photographs of the tires. This job was 45 minutes from my house. The pay wasn’t great, but figured it could be worth it when I provide quality photos. Reached out to the contact and asked if they could get the communication fixed between the client and the recycler. Their was no resolution, and obviously the client did not have permission to access the property. I requested to be paid for my time since I was hired for a job, and by no fault of mine it could not be completed. I will now have to take Dronegenuity to small claims court to get paid since they will not respond to my emails. I would not do business with this company for any reason.