Ireke
Great Customer Service
3rd quarter 2015 I purchased a combo package and it arrived as promised with quick shipping. I would not hesitate to buy from Drone World again.
Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ireke
3rd quarter 2015 I purchased a combo package and it arrived as promised with quick shipping. I would not hesitate to buy from Drone World again.
Eric R.
Ordered a Phantom 3 Pro from Droneworld and could not be happier with the experience. They were very supportive and helpful. Any questions I had were answered promptly. Great customer service!
Henry
They have great customer service and fine prices. had a small glitch when I bought a drone package form them. They initiate a phone call to resolve problem before I knew of it. Good communications throughout that purchase. So happy with them I just bought another drone from them. Also , glad its in the same state as I am, so very fast delivery.
Erik S.
Seriously, the best. Great and quick communication. Couldn't be more impressed with them. Highly recommended.
David Z.
While there was an issue with my order (which was part of fraud protection) but once things got straighten out they went way out of their way to correct and make up for the issue. While 5 Stars shows no problems, the service which corrected it was excellent. My only compliant is that they didn't contact me about it and I had to go to them.
Mel V.
I ordered my Phantom 3 Advanced model from Drone-World.com mainly from web searches and reviews. Well, the revs were spot-on about this business. I called several times before ordering and the people on the other line were knowledgable, professional, and not pushy. My order was on-time and packaging was great. I had called the store because I was sent the wrong power plug with the blades (European) instead of the standard American. They sent me a new one the same day. That's pretty good customer service. I'm definitely going to use this company again for my DJI Phantom needs.
Kurt L.
I bought a DJI Phantom 3 Advanced bundle and initially had problems with the drone and could not get it to fly. I had to return the drone and was initially told they could not accept the return because we had to register the drone in order to try and fix it. Customer service reached out to me and offered a solution to the problem. They ended up replacing the drone and adding in a good amount of freebies to help make the situation right. All you can ask of a company is that they proactively try to do the right things to make customers happy when there is a problem. Drone World succeeded for me in a big way, and I am appreciative of their effort.
Mark M.
Great service.