Jeni Sullivan S.
Stay away!
The absolute worst customer service I have ever encountered bar none. They don't answer calls or reply to emails. I have no idea how they are still in business. I would have put zero stars if an option.
Drone World is the premier retailer of DJI Drones & Other Quadcopters, including DJI Phantom 3 Kits, Phantom 2 FPV Kits, Inspire 1, and more.
Drone World (drone-world.com) has 598 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jeni Sullivan S.
The absolute worst customer service I have ever encountered bar none. They don't answer calls or reply to emails. I have no idea how they are still in business. I would have put zero stars if an option.
Micah A.
They have good customer service and care about helping you and the Drone In a timely matter.
Dan Hatley (.
Drone World definitely needs to step up their support side. I sent unanswered emails to orderstatus @ drone-world.com and gave up on emailing them all together. I utilized the phone support most, but even then I would have to literally call 30+ times to ever get anybody to answer the phone. However, when I did actually manage to talk to a real person, they were courteous and helpful. If I deal with them again it would only be for an "in stock" item, and I would probably still be cautious with what I ordered. Nothing too expensive because even though I did finally receive my order, I didn't get everything that was supposed to be in my combo. I am missing the sunshade.
Stephen W.
I have just gotten into Drone flying and filming and found a special on DroneWorld which met my needs and then some. Able to start my hobby off with a bang! Got multiple batteries and a great case to take me drone around in. All for one great price! I have even ordered a backpack from them and it came pronto as well! I will be ordering more from DroneWorld! Great service and speedy deliveries!
Sean L.
I recently purchased the DJI Phantom 4 PRO bundle kit. It was everything that DJI and Drone World said it would be. I highly recommend this drone and package for the droning enthusiast.
John Van H.
I don't know how many people are working for customer service at Drone-World, but they seem to get things done quickly! They have always been amazing for my business, Veteran Unmanned Solutions. We they a customer in us for a very long time!
Jorge G.
Amazing item, thrilled by the outstanding flying quality and camera resolution. Totally worth the wait!!
Kenna L.
I purchased for my husband and son for Christmas. My husband was not disappointed in the quality and my 10 year old son can fly with ease.