KB-STL
Great products and service.
Product arrived as expected and customer service was great in resolving an error in the tint color of one item

DRMTLGY is listed under Salons & Clinics.
DRMTLGY (drmtlgy.com) has 1,293 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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KB-STL
Product arrived as expected and customer service was great in resolving an error in the tint color of one item
Leslie
Great products, great customer service, easy shopping.
Barbara K.
IT WAS VERY EASY TO APPLY MY REWARDS TO THE CHECKOUT WHICH MAKES SHOPPING FOR MY PRODUCTS MORE ENJOYABLE!
Jonnie T.
I had no problems at all. My order went very smoothly! Thank you for the free gift. Merry Christmas! 🎄
Parisa Ramazani A.
Amazing costumer service . They do everything to make sure you are satisfied !
Joan
Your customer service is great but your ordering process is always a challenge. Previously I ordered something I didn’t know was ordered and you kindly fixed it. I truly disliked the AI interaction with this previous order. No human understanding or common sense. I was frustrated that free needle serum did not show w order but AI confirmed it would be added. It was not!!! But your customer service picked up and sorta fixed it, and sending me free oil. I wanted the serum at the time of my order, if it was available , but today only the cleansing oil is available. I will talk to a human w my next order , to make sure everything is in order. Joan
Response from DRMTLGYDec 17, 2025
Thank you for your thoughtful feedback! We’re glad to hear our customer service team was able to help, and we completely understand your frustration with the ordering process and AI missteps. We truly appreciate you sharing your experience—it helps us improve. If you ever need help with an order, please reach out to our customer service team anytime at [email protected].
JR
Product is phenomenal and service is great. The holiday sales are amazing.
Donna R.
I have tried to cancel several times but you keep charging me for it
Response from DRMTLGYDec 17, 2025
We’re so sorry to hear about the trouble you’ve had with canceling your order. This is definitely not the experience we want for our customers. Please contact our customer care team at [email protected] with your order details so we can resolve the charges and make this right as quickly as possible.