Juliann B.
I received my package today via Amazon…
I received my package today via Amazon shipping. It was left on my front porch for hours. I contacted DRMTLGY the last time I received an Amazon order and specifically asked to not have Amazon shipping as items are left outside in the open. Before our items were always left in our locked mailbox via the post office. The locked mailbox is much safer as we have been out of town and it protects the items from cold rain, and snow. I love your products but will not order from you anymore if you continue to send the items via Amazon.
Response from DRMTLGYDec 18, 2025
Thank you so much for taking the time to share your experience. We completely understand your concerns. We’d also like to reassure you that DRMTLGY products are rigorously tested under extreme conditions, so exposure to cold or hot temperatures does not impact product safety, quality, or efficacy. Your products are completely safe to use and will perform as intended. If you have further questions or concerns, please reach out to our customer support team at [email protected] so we can review your order, discuss available shipping options, and help make this right for you.