Response from Hormone Health AdvantageMar 21, 2025
Thank you so much for your kind words, Tricia! We’re absolutely thrilled to hear that you’re enjoying the products, the program, and the support. It means the world to us to know that you’re feeling cared for and empowered on your health journey. Your commitment and trust inspire us every day! We can’t wait to continue supporting you and celebrating more wins along the way.
PA
Pamela
My state of Grief was not respected. Don't recommend
Update 7/11/2025
I did not remain in the program as you have stated for months and replied trying to discredit my review and statement. This is a very poor business strategy. I will NOT copy and post the emails I received from HHA staff (but have kept them) stating a refund would be given to me as that is beneath me, and your staff did not follow through on that statement sent that a refund would take place. Your stating I continued with the program for months is untrue. I did not. What a terrible way to do business. Shame on you. I hope people seeing this are saved by being basically financially taken advantage of.
Update 7/02/25- not a peep since April 28th & 29th emailing regarding a partial refund. I have emailed further to Jamie in May and June but still no reply. Ignored after being told in email, "I would be willing to do that if you would consider removing your Trustpilot review since we've come to a peaceful conclusion".
No conclusion has been achieved other that being ignored after replying that "I was not aware there was a contingency". So, from that I felt I would have to comply in order to get a refund and would have to remove my honest experience review with this site, to which I requested a refund of $4500 (less than they charged me) to disappear from here. Again, shame on HHA for how you've treated a senior citizen in a serious state of grief.
Trust your gut. If it is saying this doesn't feel respectful to you...I suggest you listen to it.
As an elderly person who had also recently lost my spouse, I was in no mental state to be purchasing into this program. In deep grief, I felt I had to push myself out of the fog and to be learning. They knew this and while I may have seemed ok, they, as Dr's, should have known the affect grief has on people and to not have "Approved" my application to participate. I wasn't learning anything and drowning in grief. Paused the program during first month due to grief. Decided I had paid for something on impulse and should cancel but was not permitted to. If someone pauses due to grief, is in grief, and requests cancellation as a senior, this should be respected. You don't always make the best decisions in grief as you are in a fog. I would have happily understood cancelling and refunded the nearly 6k cost less the supplements cost but they said no and I was too far into the program by date. I tried again in March and was told, too late. As Dr's- shame on you. You can't use a calendar with grief. I paused and I told them I was suffering. It was not considered. I knew the bulk of this program knowledge already and you could possibly do better locally or online for free. I do not recommend this company nor program. Respect your senior community and all that comes with us if you are going to take our money. Considerations are vastly different dealing with grief, memory, etc over 60.
Response from Hormone Health AdvantageMar 10, 2025
Updated reply for Pamela 7/4/2025,
Thank you for taking the time to update your feedback.
We want to acknowledge again that we did speak and made genuine efforts to come to a peaceful resolution. While there was no contingency placed on your refund request, we did communicate our hope that any resolution reached could be reflected in your review as part of a mutual understanding. Our intention, always, is to help people make real progress toward their health goals—including yours.
We also want to recognize that while your husband passed away five months prior to joining, we understand that grief is deeply personal, and everyone processes it differently. That’s why, despite this not being part of our typical process, we did allow your program to be paused in the first month out of care and compassion.
You remained in the program for three of the four months before deciding it wasn’t a fit for you and choosing to cancel. We respected that decision and worked to handle your concerns as thoughtfully as possible.
We’re truly sorry you felt unheard at times, and while we may not have met your expectations, our door remains open. If you’d like support in continuing your health journey, you’re always welcome to reach back out.
We sincerely wish you continued healing and clarity during this season.
Dear Pamela,
First and foremost, we want to extend our deepest condolences for your loss. Grief is an incredibly difficult journey, and we understand how challenging it must have been to navigate both your healing and emotional well-being during this time. We truly appreciate you sharing your experience, and we are sorry to hear that our program did not provide the support you needed at this moment in your life.
Our intention is always to meet our clients where they are, offering guidance and education to help them move toward better health. We acknowledge that grief can impact decision-making, and we sincerely wish the timing had been better for you to fully benefit from the program. While we do have policies in place regarding enrollment and refunds, we always strive to handle individual situations with care and understanding. We are sorry if you felt that your circumstances were not taken into full consideration.
We genuinely appreciate your feedback and take it to heart as we continue to improve the ways we support our clients, especially those navigating major life challenges. If there is anything we can do to support you now, please don’t hesitate to reach out to us at [email protected].
Wishing you peace and healing.
SP
Sharon P.
This program has given me my life back ...
I'm so glad I've done this program. It is giving me my life back. The program is very well thought out and they help you every step of the way with individual focus. I was suffering both physically and emotionally, and I now see a light at the end of the tunnel. It is so worth it!
Response from Hormone Health AdvantageMar 10, 2025
Dear Sharon,
Thank you so much for sharing your experience! We are truly honored to be a part of your healing journey and to hear that you’re reclaiming your health and well-being. It’s incredible to see the progress you’ve made both physically and emotionally, and we’re so glad that the program has provided the support and guidance you needed.
Healing is a journey, and your dedication to the process is inspiring. We are thrilled that you’re seeing the light at the end of the tunnel, and we’ll continue to be here for you every step of the way!
Wishing you continued strength and vibrant health!
KA
Kathleen
It works!
HHA is life changing! Instead of just covering up symptoms, HHA actually gets to the root cause and helps your body heal from the inside out.
What really sets HHA apart is the support. The team is always there to answer questions, cheer you on, and keep you accountable. Having a personal Practitioner, a dedicated Health Coach, and a whole community behind you makes it so much easier to keep going.
This isn’t just another quick fix. If you’re tired of feeling stuck and ready for real change, I can’t recommend HHA enough!
Response from Hormone Health AdvantageMar 6, 2025
Thank you for your kind words, Kathleen! Thank you for sharing your experience! We truly believe in healing from the inside out, and it’s so rewarding to hear that HHA has been life-changing for you. Our team is passionate about providing the support and guidance needed to make this journey not only effective but also sustainable. Having a strong community, along with dedicated practitioners and health coaches, makes all the difference. We’re honored to be part of your health journey and so grateful for your recommendation!
JA
Jamie
I wish I found them sooner!
Working with HHA has been transformational. Their team is so supportive and really helped me to stay accountable and hit my goals. I feel amazing. My only regret is not finding HHA sooner
Response from Hormone Health AdvantageMar 6, 2025
Thank you for sharing your experience, Jamie! It’s incredible to hear how transformational your journey with HHA has been. Our team is dedicated to providing the support and accountability needed to help you reach your goals, and we’re so glad you’ve felt that along the way. We understand the feeling of wishing you had started sooner, but what matters most is that you’re here now and feeling amazing. We’re excited to continue cheering you on!
AN
Andrea
Life Impact CHANGED
I can’t say enough about the impact HHA has had on my life and those in the community. Hormone Health Advantage takes a deep, root-cause approach rather than just masking symptoms, and the difference is life-changing. It’s amazing to see what’s possible when health is addressed at the cellular level—energy returns, aging slows, and true vitality is restored. If you’re looking for real solutions rather than quick fixes, HHA is the place to go."
Response from Hormone Health AdvantageMar 6, 2025
Thank you for your thoughtful words, Andrea! We truly believe that lasting health starts at the cellular level, and it’s amazing to hear how HHA has made such a meaningful impact on your life. Addressing the root cause rather than just symptoms is what allows real healing to take place, and we love seeing the transformation that happens when the body is given the right support. We appreciate you being part of this community and sharing your experience!
JR
Jane R.
Take a serious look into this program for restored health. I am two months into this four-month…
I am two months into this four-month program. I have Lupus and have tried many different diets, and ways to help my inflammation, but have never stuck with it. This program is well-researched, methodically constructed to get to the cellular level of one's body. It is very well thought out, organized on the web, you are assigned a nutritionist and a coach, and you have access to all those who are also going through this process to give you great support, share ideas, etc. The tone of the program is caring, thoughtful, and encouraging. They have put together two daily packets of nutrients to help with the detoxifying of your cells, and to promote healing. If you've tried everything, become discouraged, and want a program that has EVERY chance of success, and it depends on you, then this is excellent. I look forward to my graduation day of May 10th.
Response from Hormone Health AdvantageMar 6, 2025
Thank you for sharing your experience, Jane! It’s inspiring to hear how committed you are to your healing journey, especially after trying so many different approaches. We’re honored to be part of your progress and to provide the structure, support, and guidance to help you succeed. Your dedication is incredible, and we can’t wait to celebrate your graduation with you on May 10th! Keep going—you’re making amazing strides toward lasting health.
LR
Lori R.
Tired of being sick and tired?!
I finally feel like I am getting my body and mind back! I have been struggling for years with weight, fatigue, brain fog and lack of motivation.
I was drawn to HHA because I've always felt that my issues were due to an imbalance in my hormones and when I read that they are a Functional Medicine based program, I was sold! It has been worth every penny!!
I have had a few medical obstacles and a couple of unplanned trips, but I have still found it easy to get right back on track! I usually have an "all or nothing" mentality, but have learned to accept "progress over perfection" and I can't even explain how much that has helped! This truly is the easiest program to follow!
Having a monthly zoom call with my personal Practitioner, and a Health Coach to reach out to anytime I have a question, is so amazing! The community site is also so helpful and encouraging! I had some rough days in the beginning, so I would jump onto the site and start reading! You literally have access to everyone involved with the program!
If you are tired of being sick and tired, I highly recommend the HHA program!
Response from Hormone Health AdvantageMar 6, 2025
Thank you for sharing your journey, Lori! It’s incredible to hear how you’re reclaiming your health and mindset. Overcoming obstacles while staying committed is no small feat, and your progress-over-perfection mindset is so powerful. We’re thrilled that the support, guidance, and community have been helpful along the way. You’re doing amazing work, and we’re honored to be a part of it!