Beth S.
A bit disappointed in my experience
A bit disappointed in my experience. I was surprised to find an Apple notebook included. All supplements were purchased up-front. I took an initial assessment. It either disappeared due to tech issues or didn't upload. Nobody mentioned that assessment was not in their file until the very end. So, I was unable to receive the promised before/after comparison. That's just my experience. Let me clarify-I completed the initial assessment & was never made aware that it had not been received. Blame-shifting is not a solution. The Practitioner could have advised me it had not been received. But, nobody cared to follow-up. I had to take a couple of breaks due to hives on my face. I got push back about extending the program - even though my doctor wanted me to stop all supplements for a brief period. It was upsetting to be treated that way. After I made it clear that I was shocked that a program dealing with health issues intended to refuse accommodations for a medical issue, an extension was grudgingly granted. The videos are good. Sometimes the extra Zoom meetings are helpful. My initial support person could not define or explain "meal prep." The provider told me she would explain it. My new support person was better, but promised to email a specific dietary approach after my provider never sent it to me & I still have not received it. My last appointment surprised me because my initial provider had left the company a month ago. So, a stranger shows up on her place. This program involves an elimination diet. Last appointment is supposed to explain how to reintroduce foods. Never did. So, I asked ChatGPT for free. It also helped with diet plan. I assumed that the original agenda for the final meeting would include some discussion. That was a priority for me. Instead I was asked to repeat my history since I had never seen this provider before. Apparently, fermented foods can contribute to hives. I was never told this until the last day. It should have been addressed earlier. Keep in mind your access to HHA is limited to 4-months. But you can print downloads. You don't really get a binder or book or CD or DVD that includes everything Access to coursework is temporary. Due to my sensitivity, I discontinued 4th phase supplements in 2nd week & finally realized I needed to eliminate fermented foods. This program includes a fasting protocol option. I had some positive gains, but not 100% satisfied & there was no movement to provide any customer care to make up for the deficiencies I experienced. The comment below does nothing to resolve issues. Therefore, I concur with those who find it overpriced.
Response from Hormone Health AdvantageFeb 26, 2026
Thank you for taking the time to share your experience, Beth! We truly value feedback, as it provides helpful context for others reading. We would like to clarify a few points. Your initial assessment was sent to you on August 25th, but it was not completed or submitted. Because the program comparison relies on both assessments being filled out, a formal before-and-after report could not be generated at the end. Regarding your timeline, you were granted an extension beyond the original structured program period to accommodate the breaks you needed, including the pause your physician requested. When situations arise, we work to be flexible while still honoring the overall framework of the program, and additional time was provided to support you. Food reintroduction guidance is clearly outlined within the curriculum and is typically reviewed during the final phase. In your case, you and your practitioner prioritized more pressing concerns during your sessions. She also followed up with a detailed email containing specific instructions for reintroduction so you would have clear next steps. Our goal is always to provide structured guidance so clients are not left guessing. The core program operates within a defined timeline, which is explained at enrollment. We also offer continued support options for those who would like ongoing access to community, education, and practitioner guidance after completion. We are glad you experienced some positive gains and found value in parts of the program, including the educational materials and Zoom sessions. Our intention is to provide a structured, supportive process while maintaining transparency about expectations and policies from the beginning. We wish you continued progress and the very best in your health journey.



