Drivo Rent A CarReviews of drivo.com

Very easy to make last minute changes if needed. Staff very helpful, friendly and knowledgeable.

I’m writing this River for wake-up call for future client stay way from this company rent a car from them for 2 days and used the toll one time they send me a bill for $160.00 when the toll was no more than $15.00 I least be carefull and review your contract term with them is the worst car rental

Good service best in nyc Been there several of times Everything fine!

A1 Service for Sam and John. Car was very smooth and excellent l. Very helpful Sam and John customer service.

So much terrible call centre. People can't even speak English normally. Awful customer service with no help

My recent experience with Drivo Rental Car at LaGuardia Airport was nothing short of a complete disaster. This rental car company deserves a special place in the hall of shame for their atrocious service and unethical practices. To begin with, I had booked a rental car through Drivo Rental Car online, and I specifically opted for a package that supposedly included "unlimited mileage." However, when I arrived at their location at LaGuardia Airport, I quickly realized that their interpretation of "unlimited mileage" was far from the truth. Instead, they had their own bizarre set of restrictions on where I could drive, essentially limiting my travel options to a minuscule radius. It was utterly infuriating to discover that the unlimited mileage I had paid for was, in reality, just a mirage. I attempted to reason with the manager at Drivo Rental Car, hoping for a fair resolution. Initially, they feigned willingness to cooperate and promised to "find a solution." However, this turned out to be nothing more than empty words. In the end, they held me responsible for the excess mileage I had driven, despite their false advertising and misrepresentation. It was clear that they cared more about squeezing extra money out of me than about upholding their promises. The customer service at Drivo Rental Car was nothing short of a nightmare. The manager I dealt with was rude, unhelpful, and displayed zero empathy for my predicament. It was abundantly clear that they had no intention of resolving the issue in a fair and ethical manner. Adding insult to injury, the rental car I received from Drivo Rental Car was in a deplorable condition. The interior was filthy, and there were unsettling noises coming from the engine. I felt unsafe and uncomfortable throughout my entire rental period. In summary, Drivo Rental Car at LaGuardia Airport is a disgraceful establishment that engages in false advertising, unethical practices, and abysmal customer service. My experience with them was nothing short of a nightmare, and I implore anyone considering renting a car from this company to seek alternatives. Save yourself the frustration, inconvenience, and money, and choose a reputable car rental company that values honesty and customer satisfaction. Drivo Rental Car is a shameful representation of the industry, and I wouldn't recommend them to my worst enemy.

I should have stayed away. Worst customer service

This is one of the smoothest car rentals in NYC with good customer service. I wish they had more locations.