DriveSmart WarrantyReviews of drivesmartwarranty.com

My name is Richard Garcia my phone number is 979-549-8766. I have paid in to drive smart for a couple years now even longer never made a claim up until now. When the transmission went out on my 2017 GMC Sierra. There came to be fast and efficient and and very helpful on the claim is a crock of bull. For two and a half weeks they come up with one thing after another only just to deny the claim. My mechanic and GMC told them that I did take care of all my maintenance for the transmission for the entire truck sent them plenty of proof and they still want to say I didn't . Claiming that the transmission fluid should have been changed every 45,000 miles under the severe category that's not what I was ever told by any GMC dealer there's a big discrepancy on that I was within my time framing on changing it at 60,000 miles. They were very rude when I called. You're like I said they keep looking for reasons and come up with one thing after another to put it off and put it off and put it off only just to deny the claim. And then when I said fine I whant out of my contract they tell me I can't that I have a contract that I'm obligated to finish paying off so they don't even want to let you out. So not only did they help me get my transmission replaced out of pocket it myself at $7,K and I paid them more than that and the time stand that I've been there all they've done was milk me for money build my hopes up just to drop me like a hot rock. and they still tell me I have to continue the contract with them so they want to continue to milk even more money out of me with no anticipation of ever doing any kind of help back. They want to continue to milk a senior citizen for my money. Every single bit of what you read and what they write about themselves and their sales at is total lies.

Worst warranty definitely a scam

Total Fraud and Scam! Do not use this company I was lied to and talked into signing a contract, they did not honor the terms, I had to go the attorney general, and still billed me after that even though they said the would close the account and refund me. HA what i lie i'm now going to small claims. cause they acted like me and still have finance company finance a loan with out my knowledge! never sent me any paper work and 500+ down already not including legal fees DriveSmart, 310 Main St. | Suite 108 Toms River, NJ | 08753 is all bad not be sucker like me! dont trust their fast talking sales man!!! And your reply is total.lie too.ive never heard of it delt.with that company.. y'all.are a total scam.. If you weren't a total scam you would have a good reviews instead of all bad reviews on Google bad reviews on here bad reviews on trust pilot or reviews.com bad reviews everywhere you look bad reviews and everybody calls you a scam

I had warranty on my transmission paid monthly payments. They called the shop and interrogated the people thats in the shop.they said I had all my paper work on my car and in order .they declined to get my transmission done jeff hung up on me very rude Michelle in customer service hung on me Brian was very nice tried to help I ask for supervisor Jeff hung up again they are scams and stealing people money and gangster phone talkers . If you read this do not go to them BBB will be contacted and a lawyer on them then the supervisor still haven't call and refuse to give me my money back. They are phone bullies and been trained to steal people money. I will be sending a review every day till the supervisor i don't care if is the ceo of the company I want my money back.

My mother is elderly & disabled, Drive Smart took advantage of her OVER the phone; the cell phone I pay for because she is VERY low income & lives in public housing. I also have POA because she is not capable of making financial decisions. She has no money to pay her own bills. NOW, DRIVE SMART has talked her into a long term contact with a payment pymt plan of $102.07 per month until 10/2024. She does not even drive the car that is actually mine, I take her where she needs to go, dr, grocery store, etc. THIS COMPANY WILL NOT ALLOW MY MOM TO CANCEL THIS CONTRACT AND PAYMENT!!! Why take advantage of a disabled, elderly person? Why do this to anyone? I am beyond disappointed, this has stressed my mom out so much that her tremors have gotten so much worse, she worries about this day & night. I have been calling to talk to a person about this matter & can't get in touch with anyone.

This is the worst company I have ever used . They make up things So they don't have to pay for repairs.

Well called to cancel policy and was told I needed to have a motorized letter to confirm cancellation was never told it was time sensitive! I’m a busy hardworking man, can’t just run and find a notary on moments notice. Any found time wrote the letter found a notary mailed the letter! And because it came to them late , I was refused any kind of return. Which is ridiculous there lack disclosure on I believe a fundamental need to know useful in determining fact for a buyer cost me thousands!!!! Horrible company Horrible horrible company……

I have been receiving unwanted solicitation phone calls (identifying as "US Auto Care") to my cellular phone using an automated dialing system. These calls are made from "spoofed" phone #'s made to look like they are local and are non-working when I try to call them back. Many of these calls were disconnected if I asked any questions about who they were, what their website was or a phone #. I finally discovered who they were buy spending $50 to review a policy for 30 days (scam). They wanted to charge me over $6k for a warranty on a vehicle worth $4k! I canceled this the next day and notified them of their violations. When I received the policy for review (by e-mail & by mail), the seller was identified as AFC Enterprises Inc., whose contact info was a rundown house in W. Springfield, MA. The administrator is Drive Smart Warranty, aka Nationwide Vehicle Assurance, aka Nationwide Vehicle Coverage, based in Toms River, NJ. This would be the company who hired the call center to make calls on their behalf and who is profiting from the sales, making them liable for the violations. My phone number has been listed on the national do not call registry since 2006. These unwanted calls were not only a violation to my privacy rights, but also violations of US federal laws. I have tried reaching out to this company regarding the violations to my phone, and they have ignored me. I recommend against purchasing anything from these companies and encourage anyone receiving these calls to report them to the regulating authorities (ei. FTC, FCC, Attorney General, BBB, etc.)