Kristen H.
Colyn from Carmel was great !
Colyn from Carmel was great !! He made buying my new car the easiest car buying experience ever !! Everything was super simple ! Thanks Colyn !!

Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingCars & Trucks · Centralia, Missouri
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340 approved reviews, newest moderated first
Kristen H.
Colyn from Carmel was great !! He made buying my new car the easiest car buying experience ever !! Everything was super simple ! Thanks Colyn !!
Irina Z.
We’ve been working with Caramel for quite a while now and it’s always been great! Extra thanks to Matthew - it’s a pleasure to work with him!
Bill C.
Great rates, great reps. Matt is very helpful during approval process!!
Drive C.
Colyn is our representative and he is truly amazing. He is very responsive and knowledgeable and quick to inform us of what is happening next and what to expect. We have closed several deals with him and he has been amazing every time! Our customers love him and so does our staff. Caramel is very professional and treat our customers like we do. A great extension of our business for sure.
Rally M.
The absolute best
Michael A.
I purchased a truck through eBay with Caramel. It has been 2.5 months and they cannot get anything right. The description of the vehicle on the title is incorrect they say they corrected it but it still appears incorrect on the PDF they ask me to review. My address is incorrect and they haven't corrected it yet in 11 weeks since my purchase. Their customer service is terrible.
KENNETH K.
I just purchased a car on eBay 2 1/2 weeks ago and they still have not sent me my title. I have a car in my driveway that I legally don’t own even though I paid 5 minutes after I won the auction. Dealing with Caramel has been a horrible experience. I will never buy a car on eBay or BAT again as long as they use Caramel. Their communication is terrible (none) and the unknown waiting period for the title after the payment is made is not worth the hassle. I wish I could leave a 0 star rating. I’ve purchased many cars on eBay before but this is my last as long as they use Caramel. Buyer Beware!!!
Brian W.
My buyer and I used Caramel Driver Services secure online checkout to complete our used car sales transaction. They have an ingenious, integrated use of technology that streamlines the title transfer and secure payment processes. The customer service people were readily available by phone and helped guide us through every step of each process. I especially appreciate that we were able to avoid both waiting in line at the DMV and not having to rely on an in person visit to a bank.