Trade CoffeeReviews of drinktrade.com

This is one of my favorite subscriptions. I don't even know how many years I've had it, but it's probably the one I will never give up. I love getting to try new roasters from all over the country and support small businesses. I also really appreciate that you can alter your subscription date/frequency as much as you need to--if I'm running low faster than I thought, I can bump it up, if I'm swimming in coffee, I can delay my next one. AND they send you a reminder email to give you enough time to make changes before your next order goes through--my ADHD appreciates this almost as much as the caffeine.

I have never had a coffee I didn't like, and the selection is huge. They make it very easy to find specific coffees. Having the coffee roasted just prior to shipping makes a difference in the taste, at least to me.

Always solid picks

$66 dollars for 3 10.9 oz bags of meh coffee. We have plenty of local coffees in my city that are half the price and twice the quality. Scammers.

If you’re looking to gift someone, avoid this company. They’ll force them to enter their credit card details to pay for shipping and taxes. It’s highly suspicious that you can’t use the gift credit to cover the shipping costs.

I've used Trade for about 2 years now. I've only ever had one issues, the coffee didn't taste right and it was one I'd ordered before, they quickly replaced it. The quiz is helpful to find things you'd like. There's good decaf options. Plus the customer service is fast and friendly.

They charge you and send coffee even when you have paused your subscription. Over and over. Coffee is fantastic- Trade's customer service SUCKS! Even when you've been a customer for 8 YEARS,helped their business grow by referring others! When I cancelled they were just like "OH, SO SORRY YOU CANCELLED". A BIG SLAP IN THE FACE!! The most wonderful part is now I know all of the roasters and can order WITHOUT TRADE straight to roasters.

Purchased a "Pay in Advance" package for six bags of coffee after the holidays. Pricing is right in line with what I'd pay at my local co-op. Coffee was always delivered fresh, and the selections were superb. Love the flexibility of being able to tweak my upcoming deliveries, and really appreciate being able to pre-pay for a number of bags without having to commit to a subscription. I had a question about my last order so went to the website and opened the chat widget. The AI chat bot was helpful (!) and redirected me after one question to a support rep (!!) who provided an answer promptly and in real-time (!!!). Extremely happy with the product and service, and will be purchasing some more coffee in the future from Trade.