Trade CoffeeReviews of drinktrade.com

I am disappointed with my 2nd month of coffee. Not much taste even after I’ve added more coffee.

Thought I would try out Trade as it seemed like a great way to try a lot of different coffee. I did not sign up for a subscription as I wanted to try them out first. I have ordered 3 bags of coffee from them, 2 of them were "lost" in delivery and had to be replaced. I think I'll be looking for a different solution

Their "system" needs a credit card to redeem a gift? I bought a 3-month gift for a family member for Christmas. Trade wanted their credit card to redeem the gift, which the recipient was of course unwilling to do. No idea what their coffee is like, but I wouldn't advise buying one of their gifts because of this requirement.

I don't use their subscription service; just several bags at a time when not travelling. Over several years and until recently, I found it simple to place an order, and I never waited more than two weeks (hey, the coffee is almost always roasted that week, can't complain). BUT they now changed the order page -- it is a mess. My favirite list has disappeared, ordering is very wonky, Can't figure out order w/out subscribing. Looks like I'm gojng elsewhere to order coffee.

Good coffee, awful delivery times. If i schedule coffee every two weeks I expect it to be every two weeks. Currently its delivering every 6 weeks.

I did not have a good experience with this company. I went into my account and set our brew preference to espresso. The company then continued to send the wrong coffee grind. Apparently there is a whole other section for grind (the website is not user friendly). Reaching the company is a challenge if you work 9 -5 EST since those are their only business hours. The email link on their website also doesn’t open properly and I had to call them after work hours to even get an email contact from their answering service. They have since refused to give me a refund on $50 worth of coffee I can’t use in my coffee maker. Don’t waste your money on this kind of service. It’s not customer focused, and it’s much nicer to support the small coffee businesses in your area.

Hello, I join your coffee plan to try but also I am a member of tapjoy and do get a reward when I purchased some products. My order in on the way to my home but still waiting for my reward from tapjoy. Please do understand, I could either spend the money on what I wanted for my game or give yourself a try and gave you some of that money every month, however tapjoy has not make good on the reward yet. Who do I contact??? You or tapjoy? In the meantime I will not reorder until I find a answer Thank You Francoise McIlwain

After my first shipment, I changed my subscription frequency to every six weeks, but the company still shipped my second coffee bag after 3 weeks. They didn't send any confirmation to even see if I liked my first bag and make sure I wanted to continue. They won't refund me for the second bag of coffee even though this was clearly a terrible customer experience.