drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com reviews

211 approved reviews, newest moderated first

Tiffany
Nov 1, 2021
Great Company and Service
I had a wonderful experience with DrinkBranders ordering water bottles for a school. I had personalized service with our service rep and designer--both were extremely helpful and very responsive to any questions. We were having issues securing inventory and they went above and beyond to recommend replacements so we could get our bottles faster. The quality was great and the school was impressed. The website was also easy to use and order. We will be back for more items in the future.
Response from drinkbranders.comNov 9, 2021
Thank you so much for your thoughtful review, Tiffany! Happy customers are everything to us and we sincerely appreciate your business. Inventory is a huge frustration within our industry (and many others in the world) and we are appreciate you recognizing that's out of our control. So glad we found you something that worked and they turned out great! We'd love to see a photo of the finished product if you'd be willing to post to any of our social media platforms like facebook or Instagram. Thank you again for being part of the DrinkBranders family!
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Blake
Nov 1, 2021
5 stars for customer service
5 stars for customer service! Outlines of logo/image differed slightly from the proof, and the color quality was a shade below what Nalgene was able to produce, but the prices were better by enough for us to continue working with drinkbranders.
Response from drinkbranders.comNov 9, 2021
Hi Blake! Thank you very much for the review! Customer service is a top priority so we appreciate you recognizing that. As far as your color concerns, do you have any photos of what you're referencing as we would certainly like to take a look please. If nothing more, at least a good reference point for doing things better in the future as our quality is something we pride ourselves in greatly and very rarely have any issues/complaints about. If you could please send any pics to: [email protected] I'd love to take a look and see what you're seeing. Thank you so much for your business!
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Holly
Nov 1, 2021
Check out process was easy
Check out process was easy, and product was received in a timely manner. Great quality product!
Response from drinkbranders.comNov 9, 2021
Thank you for your review, Holly! We are so glad you found it simple and timely. Quality and service are of the utmost importance to us so thank you for recognizing that and taking the time to write a review. We hope to serve you well again soon!
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West Sixth B.
Nov 1, 2021
Great customer service, excellent product!
We happened upon DrinkBranders on the internet and were so pleasantly surprised! We were having trouble confirming inventory with other vendors. I called DrinkBranders and was immediately impressed with the customer service. We placed the order, and the great customer service continued throughout the entire process. The product arrived and looks absolutely great. We are so happy with our experience with DrinkBranders, we will definitely be using them again!
Response from drinkbranders.comNov 9, 2021
Thank you so much for your review, West Sixth Brewing! We are so glad you stumbled upon us and hope we have the chance to work with you again soon! In an industry that is struggling with inventory, and things out of our control, happy customers are everything to us. Thank you for mentioning our customers service as it's something that we sincerely strive for--a reputation of serving our people well! If you take a picture of your final product, we'd love to see it on our facebook or Insta page! Thank you so much again for your business :-)
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Don in F.
Oct 28, 2021
600 Thermos Order was Perfect
The service before the purchase was excellent and the quality outstanding. Best experience I've had in a year in buying promotional items. Quick, accurate shipping.
Response from drinkbranders.comOct 29, 2021
Thank you, "Don in sunny Florida" :-) This review means a lot to us. We appreciate you taking the time to post it and are grateful for your business! So happy you had an awesome experience. We'd love to see how your bottles look if you wouldn't mind posting to our Facebook, Instagram so we can see! Or, feel free to email me a pic [email protected] and we can post with your permission. Again, thank you for being a DrinkBranders customer!!
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-Tami
Oct 26, 2021
I have to pay for new art setup when it…
They really care about the customer and have great product.
Response from drinkbranders.comOct 28, 2021
Hi Tami! Thank you so much for your time on the phone today, I am so glad we were able to resolve your issue and clarify. Thanks so much for being a consistent great customer! Marcus
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Julie
Oct 23, 2021
They were perfect
They were perfect ! Can’t wait to order more. Thank you for your help choosing colors and design. Julie
Response from drinkbranders.comOct 26, 2021
Julie! Thank you so much for your review :-) Love your energy and are so happy that you had a great experience. Would LOVE to see your final product if you'd like to share a pic on our Insta or Facebook page! We love seeing our customer's drinkware in action. Really appreciate your business and look forward to the next time! Thanks again, The DrinkBranders Team
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Chris
Oct 19, 2021
Graphics Department is the best.
Very easy to work with. Got products in a reasonable time. The quality was excellent. The Graphics department was very knowledgeable and easy to work with.
Response from drinkbranders.comOct 26, 2021
Thank you very much for your thoughtful review, Chris! We love our team at DrinkBranders and are so happy you had a great experience. We'd love to see your final product if you'd like to snap a pic and share on our Insta or Facebook page :-) Hope to work with you again soon! Thanks Chris!
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