drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com Reviews | Read Customer Reviews of drinkbranders.com

drinkbranders.com reviews

211 approved reviews, newest moderated first

Kristin
Jan 28, 2022
Excellent customer service
Excellent customer service! From the initial design to the final execution (shipping and follow up), every employee I spoke with was most helpful and patient! They responded to my emails efficiently and all communication was smooth. The finished product looked great and I would definitely purchase from Drink Branders again!
Response from drinkbranders.comFeb 24, 2022
Thank you so much for your review, Kristin! We hope to work with you again SOON :-) Very glad you had a great experience with us as serving our customers well means everything!
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Kate
Jan 20, 2022
Rick and team are great to work with…
Rick and team are great to work with and very responsive!
Response from drinkbranders.comJan 20, 2022
Thank you, Kate! We appreciate you taking the time to post a review and are so glad that your experience was a positive one. We hope to work with you again soon!
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Chuck
Jan 11, 2022
Amazing Company, Never a problem
Worked with Rick and Terri. The Communication was amazing, always got right back to me. The art came out perfectly and everything looks great! I have placed quite a few orders through DrinkBranders now and i never have any problems.
Response from drinkbranders.comJan 20, 2022
Hi Chuck! Thank you so much for being a loyal customer. We sincerely appreciate your business and are very happy you keep having good experiences with us. Serving our customers well is everything to us so thank you for taking the time to let us know! We look forward to hopefully working with you again very soon :-)
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Paul B.
Jan 8, 2022
I was happy they had the thick foam…
I was happy they had the thick foam koozies. The graphic designer went through several iterations with us. When they sent proofs they showed how the design would look on the koozie in the ink color we chose. No complaints at all.
Response from drinkbranders.comJan 20, 2022
Thank you for your review, Paul! We'd love to see how the turned out if you'd like to share a pic on our insta or facebook page :-) We really appreciate your business and that you took the time to write a review. Thanks again!
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Jessica
Dec 21, 2021
Drinkbranders was a fantastic company…
Drinkbranders was a fantastic company to work with. They sent me a mock up of my design within 24 hours and I quickly had my order within 2 weeks. All the staff were great to work with. Prices were reasonable and my products turned out fabulous! My customers loved their gifts.
Response from drinkbranders.comJan 10, 2022
Thank you so much for taking the time to write this review, Jessica! We are so happy that you had a great experience and hope to work with you again soon! We'd love to see a photo of your finished product if you'd like to share to any of our social media pages :-) We appreciate your business!
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Cici
Dec 20, 2021
Great Products and Quality
Great Products and Quality
Response from drinkbranders.comJan 10, 2022
Thank you so much for your review, Cici! We are so happy you were pleased with your product and quality. Your business is sincerely appreciated!
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Hayley
Dec 17, 2021
Beautiful product
Customer service was fantastic from everyone I worked with. My one suggestion, it took a lot of time to narrow down what products were in stock which delayed my order. I wish the website could’ve been updated as to what was in/out of stock so I wasn’t having mock ups done on items that could not be ordered.
Response from drinkbranders.comJan 10, 2022
Thank you for your review and your order, Hayley! We are happy to hear that you were pleased with your service. We absolutely agree that stock issues are a VERY frustrating challenge right now. Because of the constant and daily changes and supply issues due to Covid, (still!) it's simply not possible to update our website with the hundreds of items and colors that we carry. We are continually looking for a solution for this and do our best to work with our customers 1-on-1 to alleviate as much of that stress as possible. We appreciate your business and hope as much as anyone that these issues can be resolved ASAP!
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Emily
Dec 16, 2021
Easy Process, Good Communication
The process was great, lots of good communication and quick responses, even for my small store. The bottles look great, too. The only thing I wasn't pumped about was the plastic wrapping on each individual bottle. I'm sure it has a purpose in protecting the bottles, but it seems like unnecessary plastic waste. I'd like to see a better packaging solution that limits the plastic trash.
Response from drinkbranders.comJan 10, 2022
Thank you for your order and for your review, Emily! We are very happy to hear that you had a good experience and are pleased with your final product! :-) Yes, the plastic wrapping is to protect your bottles during shipping and ensue perfect imprint upon arrival. We absolutely hear you on the plastic concerns and hope to have an alternative material option for the covers in the near future. The environment matters very much to us as well. It's actually how we got into the business of selling reusable drinkware in the first place--to help eliminate the use of one-time plastic waterbottles. Thank you again for your order and your review as well as your concerns. We will take them to heart. Take care!
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