DrhortonReviews of drhorton.com

I was a cabinetmaker so I'm very fussy when it comes to finishing in the house. DR Horton uses the cheapest material they can buy. Application into doors, windows, cabinets, roofing, all fixtures, granite, and whatever, is poorly done. There are way better builders out there.

The warranty for the roof, of a brand new home, is only one year, and they don’t tell you when you are in the process of buying it. So be aware of it. I ended up with a leak in less than 3 years and they would not repair it. There should be more transparency of what’s covered in the warranty.

Two water intrusion issues in 1 year! They refuse to fix the issue, very poor quality build. The company does not stand behind its workmanship.

This company bought a lot to build on and then backed out

I bought my house in 2020. I paid about 289,000 to DR Horten. DR Horten promised me quality for that price. My house is not a year old. My air conditioner is not working. I called the subcontractor as directed. Emergency response is July 27th. I called the emergency number for DR Horten, not in service anymore. I called the sales office, only open office on a Sunday. They were not aware of a new number. They finally gave me a number that I could leave a message. I had to wait 3 hours for a response t my emergency. The first call back, I was told that the subcontractor couldn't respond quicker but they did tell me that they were responsible for paying up to 150 a night until they could come at a hotel. I have a four bedroom, 3 bathroom house with a kitchen, I should move 4 adults to one room, no kitchen for 10 days. Then today's call back, the representative of DR Horten said hire someone that can come tomorrow, yes it will void your warranty, but you only have 3 months left and their response probably won't improve. I took from this response to my emergency, that the trust I had that quality subcontra

I’m extremely disappointed with my purchase with DR. Horton. No quality in the materials they use and they don’t care customer issues. It’s been a year since I got the house and I have too many issues with it. Mice problems and water leaks. They rushed the closing because of COVID and didn’t even schedule a walkthrough. They schedule one on the day of closing and builder told they will fix everything but they didn’t. I’m very very disappointed with DR.Horton. Buy at your own risk.

Unless you generally have low expectations, DO NOT buy a D. R. Horton home. The workmanship is atrocious. All of the community employees lie, lie, lie. It took us over 18 months to get our floors replaced. They were damaged when the installer used benzene to clean it. It took over a year to repair cracks in the ceiling. Each person they sent to do the job did it poorly. There were many, many other issues that were never resolved.

d r Horton is supposed to be building my house in vero beach Florida. It has been at a standstill for over 2 months my closing day was yesterday. They claim their windows are on back order. Houses they were permitted way after mine have gotten windows. Same house. My son is supposed to be starting college which is now on hold. I lost a job offer because I cannot give them a date of when I could start. My mortgage was locked in for 60 days which now I have to pay them to extend the rate and not 1 person can give me any date. You call and talk to someone and they just blow smoke. At this point no one is telling the truth how can you say windows are on back order when every house around mine is getting windows?