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Dr Ganja (drganja.com) has 156 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Alex
Like everyone else says. Website claims 24-48 hour order processing time (they actually shortened this yesterday or today from 24-72 LOL). My order took 16 days before USPS even got it, then another 4 days in transit. Customer service answered once after multiple days with nothing to say but ‘if usps takes too long we’ll refund priority shipping costs’. Absolute clowns, save your money and order from one of the competent companies instead.
N S.
Sales fake products
Ashley C.
i ordered from them dec 31, 2025 and it’s been 9 days my package hasn’t moved 😒😒usps still waiting on my package like what bruh 9 freaking days!?????sent em a email and they talking bout it’s because of the holiday that’s why … i hate it next time imma just order from element vape or delta 8 woulda been got here
Macauley Keith Howes - H.
Orderd 2 ounchs before xmas they turned up just after and lovley . When i tryed to order 4 more . It wouldnt let me i go on to DRG but took them days to reply . And they said following (We currnley dont ship flower to the uk but we do Pr Rolls) I think this is out of line . There loss ive just gone to another company and spent more money and got better weed If you dont look after you customers you will lose your customers
Koa A.
What went wrong again and again? Their delivery is awful. They make excuses and blame the post office. I believed them in the beginning. Then I ran a test, I ordered from another distributor out their way. Dr. Ganja still has not arrived other one is already here in 5 days. I ordered it one week after ordering a product from Dr. Ganja. I ordered the product on December 14th. Here it is, December 27th, going on the 28th, and the product is not here. So now they have lost a good customer who had spent a lot with them. Guess they don't care about customer satisfaction since nothing was done. So goodbye ganja, I will be spreading the news not to order from you and will be giving my money to a company that actually cares. Plainjane better product and within 5 days, not two weeks. Poor customer service, so no customer here any longer
John
It has been nearly 3 weeks since I placed my order and UPS still haven’t received the package, I know it’s December but that is still horrible. Shipping has never been this bad, the package will still arrive and the content will be average at best, but i see nowhere else to shop from for their products as I am from the UK. However reviews saying it is a scam are false, they are just terrible at shipping.
Instrument M.
I placed a $70 order with them. After three days I get an USPS email that the order has a shipping label created and the post office will give me a delivery date when they receive the package. It has now been 13 days and USPS still has not received the package. My CC was charged the same day I got the notice that the shipping label was created. I tried calling customer service multiple times and no one answers the phone.This business is a scam and I will never again buy anything from them again.
Stephanie T.
They are horrible with shipping. I placed an order on 11/30 and as od 12/9 my item has yet to be shipped.
