Dr GanjaReviews of drganja.com

The shipping times are frankly ridiculous for a seller that's based only a few states away from me, but they have fair enough prices on distillate and flower.

Yes shipping is Slow. It's CALIFORNIA. Mine took 2 weeks plus so if you order make sure you are covered in the meantime. I have yet to try it as mine just arrived today. I will compare to full D9

So I placed my order on 19th of September, on 21st September I received an email saying the item has been shipped and also received a tracking number. On checking the tracking number it appeared to be as label created and not received by the courier service. I gave it a week and email to the support team, the support team confirmed their is a buffer before the items can be shipped due to security reason and advised it will be 10 business days before the item is shipped for international orders. 20 days later I wrote another email and the staff responded with confirmation that the item had been shipped this was 14th of Oct. The status on the tracking website showed the item as received by partner company on the 12th Oct. Athe status remained unchanged for atleast a week and just before I was about to send another email to the support team, I received an email from courier saying it on its way to delivery and it finally arrived on the 20th of October. So they have indeed shipped the order everything is great, yet to check the products but as far as the company goes it’s genuine, shipping and communication is little difficult to deal with as I could hardly track the order and had no idea what was the actual status.

Update Edit: I finally got my shipment confirmation for my package to arrive in 2 days so I’d say it takes 7 days to process and since I live in the east coast by New York and Jersey it will arrive in 2 days. So basically 7 days to process the shipment and 2 days to arrive appreciate Dr ganja for speeding up this process so I’ll give them 3 stars and maybe 4 depending on the quality of my purchase. Old Review: Day 7 since I bought diamond distillate. The label was created 6 days ago but still waiting for the package to arrive at USPS to ship. It is quite annoying because there hasn’t been an update since so I emailed them to hopefully hear back and speed up this process. Just can’t believe that it takes this long to ship. Anyway, I’ll update you guys if I hear back from them.

Its annoying not knowing when ur product will ship i had to order from a other website cause i still gotta wait for my half from drganja gald im not the only one that experienced this but damn its like they don't care a single bit about the customer

Good products, Good prices, Slow shipping. Customer service does respond, but they don't seem concerned with addressing the poor shipping practices, even after hundreds of poor reviews about it.

Let me be up front about Dr Ganja. Their products deserve more than 5/5 stars. Their shipping is -5 out of 5 all day every day. THREE TIMES (different orders, different dates) I have had to reach out to their customer service in order to see the USPS tracking change from Shipping Label Created/USPS waiting for package to In Transit. They'll state that the shipper may have missed a scan and not to worry that the products have in fact shipped and are not in the warehouse, but let me say that I have ordered multiple packages weekly or bi-monthly from California and all over the west coast for quite a while and USPS never misses any scans! Doubtful it's USPS...

Great products, terrible shipping! I live in the east coast USA and this is the second time the company has been unreasonable with shipping time? It takes exactly 10 days after shipping. I've ordered from other companies in California and they've arrived in 2-3 days max so this is ridiculous:(