Dr GanjaReviews of drganja.com

Shipping times are atrocious. I contacted Dr ganja it took them ages to reply when they did reply they said my order may have been misplaced I noticed it was only after I complained at them my order started moving The products are really good value for money I would love to use this company more bug they need to work on their international shipping times. 💚

Today is Jan 20th 2023 I placed 2 orders Dec 29th 2022 that I have not received. both orders have not shown any movement status change since Dec 30th 2022. the message on the USPS site is: Your shipment was received at 5:28 pm on December 30, 2022 in LOS ANGELES, CA 90025. The acceptance of your package is pending. I have sent 3 messages and 3 e-mail. with no reply.

NEVER GOT MY ORDER AND BASICALLY WAS TOLD THEY DONT CARE ! THESE PEOPLE ARE SCAMMERS!

Great products, terrible shipping! I live in the east coast USA and this is the second time the company has been unreasonable with shipping time? It takes exactly 10 days after shipping. I've ordered from other companies in California and they've arrived in 2-3 days max so this is ridiculous:(

Been ordering for years figure out how to get packages posted quicker to AUS extract labs ship out of California never ever takes longer than 3 weeks to Syd dr ganja I’ve had enough of waiting months on months for delivery so I went and got my medical prescription thankgod! also you overcharged for shipping for the longest time 50usd flat fee should of at least been express only thing keept me coming back is low prices so glad to not put up with this anymore your products and price are great the shipping experience is just terrible

This company is a joke, the shipping in the us is terrible, they blame it on usps when in fact they print the labels fast, but actually getting it to a post office seems a problem for them, I have been waiting for weeks and nothing yet, just says label printed. customer service is a joke, emails sent and nothing, also there is an entire group on reddit that has complaints about them not shipping.

So they at least do ship their products, but service is nearly non existent, it seems there’s zero structure in customer support even in the support that they do have. Only since last year I started getting trouble with orders. Last 2 from a year back and 2.5 months back not received. Previous orders however usually arrived in 1-1.5 months, sometimes even earlier. (Even when covid was trending) It was said; “if anything you’ll get a refund” - I confirmed that was a good solution, and they said it would be checked. That was 1 week ago. No response after, be careful when ordering - i wouldn’t recommend - but if you do be sure you have the option to charge back if they mess it up and don’t have customer support. Maybe there are some problems causing them not to be able to refund - that’s okay - so I suggested a reship but no response. If you see this I’d appreciate help to solve this issue - but I doubt drganja will. If you do i can update this review with a follow up. Not responding to calls, emails. After messages on their Instagram account and dms I got left on read multiple times, often a week at a time. At least they were seeing my messages. And they don’t respond - feelsbadman. Even though I dislike it, I’ll probably be charging back next week - still have an old order that’s gone - doubt I will get a reship or refund on that one. Be careful!

i get that a lot of reviews are complaining about delivery times something that is quoted on the site that it can take anywhere from 15- 40 days too receive the product, i have had a few orders land from this company within the 21 days period too uk! i am more than happy with this company there products and i will continue too be a customer for life! thanks dr ganja!!