DrChronoReviews of drchrono.com

I've tried numerous E.M.R. and billing vendors over the past 10 years in my practice to varying degrees of success. Dr. Chrono has been a very different experience to any other service I've worked with, but time and again have proven they are superior and work harder for me and my practice than any other company I've interacted with. They are sometimes too obsessed with building out flashy new features. At times it can be frustrating to have existing features break if they are pushing out new functionality that I don't care about. However, over the past 2 years I've seen this problem go from something that was disrupting my practice to more of an occasional nuisance. I hope that if the company reads this review this is something they will continue to focus on to make sure that their system is 1,000% stable 110% of the time. I'm optimistic that they take this problem seriously and it's encouraging to see they have a status page where I can check if their site is up or not so they can't blame my internet for any problems. I strongly recommend this system to my colleagues and I'd encourage anyone who reads this review to try out their service. Using the IPad in my practice is a delight and after investing a lot of time in building out my clinical notes, I do find that I save a significant portion of the time that I used to spend writing out charts. The billing part of the product has improved steadily in the last year since I started using it and I'm close to trying out their revenue management service when my biller retires at the end of this year. I don't use their patient product at all, but this is due to my patient population being an underserved one that has limited access to the internet. One feature that I'd love to see them add is to add the ability to send a lab order directly from the plan section of my clinical workflow so I don't have to go to a different part of the app in the middle of a visit to put in a lab. Overall I'm pleased with Dr. Chrono and I appreciate being able to use an IPad as an E.M.R.

There are numerous pros for using this program! The first and foremost being that it is very easy to use. Additionally, it has the best iPad functionality (compared to other EHRs) and excellent customer support (I get responses to my support tickets within 24 hours). In the beginning, we invested the time to customize templates to our workflow which results in very fast and precise documentation. I would highly recommend drchrono to anyone!

Of course, the iPad functionality is second to none. That being said, their support team has improved significantly in response time and accuracy.

I have been with DrChrono for years! I have tried MANY other EMR's, and none have the level of customization & customer support as DrChrono! A product is only as good as the support, right?! And, this is the best part: When it didn't SEEM like DrChrono had a feature that another EMR does, ASK them! They can often get you just what you need (they have for me!)

I like the ease of use and being able to use the IPad. I checked out quite a few other EMR systems and this one seems to be the easiest to use no frills and it doesn't slow down my exams.

I have been using DrChrono for three years. It is extremely easy to learn and it has a very intuitive user interface. New staff can learn how to use it in a day. The company is very responsive to requests for new features. It is very easy to configure according to the needs of the practice and the work flow.