Dr. BReviews of drb.ai

Amazingly quick responses, even on weekend! They worked with me on fill quantities, changing prescription to different pharmacies, etc.. Communication was fast and excellent. There's not many companies that I'm impressed by, but this is one of them. If you need a prescription they cover, I highly suggest you give them a try.

Quick and easy prescription!

Quick and very affordable!!

The process was simple, affordable, and expedient. I required a commonly-prescribed topical medication that I've been prescribed in the past, but did not want to spend 2 hours going to visit the doctor. I filled out the form on Dr.B's site, which took a few minutes, and received a call from the doctor within the hour. The prescription was called in and received about an hour later. Quick, simple, affordable, and convenient. Will use again.

Really wanted to like this company because they help low income patients. I contacted them for help with recurrent cold sores. Got info upfront that I had to speak with a provider on the phone due to the state I reside in, and how much my Rx and “consultation” would cost. What I was not told at all before paying, was that I would not get any refills and would only be given medication for a few days. Also not told I would get the call at some undetermined time the next day, making it difficult to answer the call and be available for the next 12 hours. The “phone consultation”lasted approximately 45 seconds, no time to ask questions. Low amount of meds and zero refills made this service basically useless to me. I want to have medication to take at the first sign of a new cold sore outbreak, not accomplished. I guess I got what I paid for, very little.

The service provides easily accessible heathcare at an affordable price 100% online. I've had two visits now, and I am thanking God that I found this service. I lost my job and insurance unexpectedly and this service has allowed me to address routine non emergency healthcare needs quickly and affordably. While the Dr. B service is 5 star, we all know the price of the prescriptions is not! Both visits I was provided a prescription discount card which proved to be very helpful. I absolutely love this service and I will continue to use it even after I become insured again.

Signed up6 weeks ago… did all the steps (medical consultation, payment for online Dr phone consult), paid for Round 1 of drug (to last 4 weeks)… had consult #2, paid for consult, and paid for meds to be delivered. The delivery happened while I was out of town, so it was REJECTED and sent back. UNFORTUNATELY, no way to actually CALL them and say reschedule delivery…have to do it all by their BOT. Long story short, unable to get the BOT to understand they owe me ROUND 2, as BOT wants me to go through another Dr. consultation… instead of sending me what I already paid for. I WOULD BE VERY CAREFUL in doing this again… and caution anyone that has ever experienced a problem in trying to get a live voice on the other end to discuss your issue. Sound familiar? UPDATE May 2025: Shipping issue resolved and back to normal; support still is remote and can be frustrating BUT they eventually do get it right. So ARE they worth a shot? Yes.

Stay AWAY! They lead you through a bunch of questions to get all your personal data, then say they cannot help you. My experience: I was coming down with a UTI, but didn't have time to go in to see my doctor so I looked online and found HiDrB. I decided to give it a try. I chose UTI - Get Started for the consult. After giving them my name, email, date of birth, signing privacy and terms of use, they asked for my phone number (in case they "needed to get in touch about my consultation" and my address. They then asked what sex I was assigned at birth (female), then what Gender Identity (woman). Then they say "We're sorry, but we're not able to move forward with your consultation at this time." What?!! Why Not? At what point in my answers was it decided I wouldn't be eligible for help? Obviously, NOT UNTIL I GAVE THEM ALL OF MY PERSONAL DATA did they say they cannot help me. Seems like a scam way of getting people's data to sell!! I saved the entire interaction, and will be watching for a class action lawsuit or start one myself. In response to Dr. B's reply below to my review, I did reach out to your support team and ask "for more details about why" they "couldn't proceed". Here is the response I received: "Thank you for the details that you provided. We’re sorry that you were unable to complete your prescription consultation. The recommendation is influenced by specific aspects identified starting from when a patient enters their information in the system. While we understand the convenience of telehealth, we believe that an in-person visit is the best approach for your situation. This way, you can get a physical examination ensuring accuracy in diagnosis. Our Medical Group cares about your health and this recommendation is made with your well-being in mind." What specific aspect was identified to deny me? The answer that I am a woman? Seriously, there were no health questions at all. If there are criteria that must be met to be eligible for help, they should be the first questions asked. I am quite sure that my name, address, email, and phone number were NOT what determined my eligibility. If my age and sex were the two things that determined my eligibility, those should have been asked first because you wouldn't have needed all of my other personal data if you couldn't proceed to help me.