Bill
This thing is a data gathering scam
This thing is a data gathering scam. After collecting all my account info, name, email, state of residence, physical address, phone, gender, assigned gender, they say, Sorry! We cant provide Atorvastatin in Maryland, and closed the chat. I opened a support ticket and said, delete my info, the first thing in the statin interview you asked was where I was. They said to contact them during business hours. I said so you can fraudulently gather all my info, knowing you can't fill this, then I have to have a human take days to delete it? STAY AWAY! OK after reading their response, quit with the gentle platitudes and just fix your process. You harvest data quickly and make people spend their valuable time entering it, then trying to remove it, which is manual for some reason. Automate that. Better yet, here's a hint, on your webpage, put a list of states you can't sell statins in. If you need more info, use a dropdown. What a joke, you're "highly concerned and caring", but *still harvesting data* BOO
Response from Dr. BOct 16, 2026
Hi Bill, We're sorry to hear about your experience and understand your frustration with how the process went. Protecting your privacy is a top priority. We take data privacy seriously and use your information solely to determine whether we can safely provide care. We can confirm that your account has been deleted as requested. We appreciate you taking the time to share your feedback. We understand how disappointing it can be to go through the sign-up process only to find that we weren't able to assist you. If you'd like us to take a closer look at your experience, please reach out to us at [email protected]. We'd be happy to help. Sincerely, The Dr. B Support Team



