CV
Not so good anymore
I have used this service in the past and it went smoothly. I returned two times since my first visit last year and received the following message: We're sorry, but we're not able to move forward with your consultation at this time. The treatment I was inquiring about is a benign issue that's not a big deal. I am so disappointed since my first experience was so good.
Response from Dr. BFeb 20, 2025
Hello, Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience. While we strive to provide consistent care, there are times when medical guidelines or eligibility criteria change to ensure patient safety and the highest standard of care. If you’d like more clarity on why we weren’t able to move forward this time, please reach out to our support team—we’d be happy to help you. Our goal is to make sure you receive the care you need, and we appreciate your trust in us. We hope to have the opportunity to serve you again in the future. Wishing you good health, The Dr. B Support Team