Dr. BReviews of drb.ai

Response from Dr. BJun 26, 2025

Hi Isaac, Thank you for your wonderful feedback! Your positive experience warms our hearts! Our main mission is to offer convenient and affordable online medical consultations, all while keeping the 'care' in healthcare. We're truly grateful for your help in letting others know about our services. We're here to provide convenient online medical consultations every day, no exceptions! If you have any more questions or concerns, please feel free to reach out to us at hidrb.com/contact. Sending wishes for your continued good health, The Dr. B Support Team

Response from Dr. BJun 20, 2025

Hello Abby, We're really sorry to hear about your experience and appreciate you taking the time to share this feedback. Our intention is never to make the process frustrating. The health assessment is a required step in helping our medical team make safe decisions, and your account should not have been locked out completely, and we're very sorry that our support chatbot didn’t properly connect you to a real person — that’s definitely not how it’s supposed to work. If you're open to it, we’d love the opportunity to make things right. You can reach us directly at [email protected], and someone from our team will personally assist you. Thank you again for sharing this — we’re actively working to improve both our assessment and support experience, and your feedback helps us do that. Sincerely, The Dr. B Support Team

Response from Dr. BJun 18, 2025

Hello, We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We do not charge a subscription fee. Instead, we have a one-time program fee for each consultation, which covers the time and expertise of the licensed medical provider reviewing your case and prescribing treatment if appropriate. This fee only applies when a new consultation is required — not on a recurring basis, and we strive to be transparent about this process and the associated costs. We also hear your concerns about pricing. While we work hard to ensure high-quality care, we understand the importance of affordability and are constantly exploring ways to make treatment more accessible. If you’d be open to it, we’d love the chance to review your case and help clear up any confusion. Please reach out to our support team at [email protected]. Wishing you all the best on your health journey, The Dr. B Support Team

Response from Dr. BJun 18, 2025

Hi Tracy, Thank you for sharing your experience with us! When you’re sick, we don’t want you to put more effort into feeling better than you absolutely have to. We believe in making healthcare as convenient as possible, and we're so glad that our hassle-free medical consultation process made it easier for you to receive quality treatment online, on your schedule, and in your own space. If you have any more questions or concerns, please feel free to reach out to us at hidrb.com/contact. Sending wishes for your continued good health, The Dr. B Support Team

Response from Dr. BJun 12, 2025

Hi Christina, Thank you for your wonderful feedback; it means a lot to us! We're really glad that we could provide you with an affordable and trustworthy experience! We understand that healthcare costs can be a barrier to seeking care, and our main mission is to make quality medical consultations online truly convenient and affordable. If you have any more questions or concerns, please feel free to reach out to us at hidrb.com/contact. Wishing you the best of health, The Dr. B Support Team

Response from Dr. BJun 9, 2025

Hi Thomasina, We can't thank you enough for sharing your positive experience! Our primary mission is to offer accessible and cost-effective online medical consultations, all with a big dose of *care*. We're delighted to have been there for you during your path to recovery. If you have any further questions or concerns, please don't hesitate to contact us at hidrb.com/contact. We're here to support you every step of the way. Sending wishes for your continued good health, The Dr. B Support Team

Response from Dr. BJun 9, 2025

Hi Asan, Thank you for sharing your experience with us! We're genuinely delighted that you discovered our services and had a safe and supportive online medical consultation. We're dedicated to being your reliable, convenient resource for feeling better, and we're here whenever you need us. If you have any more questions or concerns, please feel free to reach out to us at hidrb.com/contact. Thanks for letting us help you feel better! The Dr. B Support Team

Response from Dr. BJun 9, 2025

Hi Brykelas, We're so grateful you shared your wonderful experience with us! Our main aim is to make online medical consultations easy and affordable, all while adding that ""extra touch of care"" to healthcare. It warms our hearts to have been able to support you on your path to recovery. If you have any further questions or concerns, please don't hesitate to contact us at hidrb.com/contact. We're here to support you every step of the way. Wishing you good health, The Dr. B Support Team